Product Manager

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. 

We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services. 

You can find out more about our Ministers, leadership and entities here: Department of Government Services.

About the Group

The Organisational Strategy, Governance and Performance group brings together leadership of customer, product and core corporate functions to define and shape DGS and our priorities.  

About the Role

As a Product Manager at DGS, you will help design and improve the reusable services that government regulators, agencies and departments use to enact legislation. These services provide capabilities like identity, payments, government navigators, and form submission.

This is a 12 month fixed term opportunity.  This position is only open to applicants with relevant rights to work in Australia. For more information, please see Position Description. 

Key Accountabilities

1. Define and execute on the product strategy and roadmap, whilst ensuring it contributes to the overarching business strategy. Understand and follow current and emerging technologies relating to digital applications, and incorporate into product roadmap where appropriate
2. Use data analysis and reporting to drive product decisions, stakeholder engagement and backlog prioritisation
3. Experience in a digital business with a record of accomplishment in improving the Customer Experience

About You

Ability to deeply understand and champion the customer need, apply skills, knowledge and experience to deliver high impact products and services that address those needs.

Ability to use various communication media to convey information, ideas, and insights in engaging ways that maximises understanding of key messages.

Ability to drive a culture of value add and/or return of investment. Considers economic indicators to inform strategic direction and manage risk.

How to apply 

Apply before the advertised closing date 11:59pm on 10 April 2026. All applications should include:  

·       a resume; and  

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.