UX Research Lead

About the role 

Collaborate with Product, Design and Policy leaders to plan and deliver meaningful and timely research activities that support the function to understand, test and learn how to empower all Victorians with effortless products and services. This is an exciting and rare opportunity to lead research initiatives that contribute to modern and innovative government services.

Key Accountabilities

• Deliver organisational research strategy — work closely with Product and Design leaders to create and deliver a research strategy that ensures our products and services deliver on organisational goals and meet Government usability standards.
• Research operations and compliance — Manage research operations to increase capability, efficiency of research and capacity in the department. Oversee research compliance and champion best practice.
• Mentor and coach Design and Product practitioners — to deliver high quality research methods that will help improve their skills
  
  

This is a fixed term position available for a period of 12 months (backfilled parental leave). This position is only open to applicants with relevant rights to work in Australia. 

For more information, please see the Position Description.

How to apply 

Apply before the advertised closing date 11:59pm on Monday, 27 April 2026. All applications should include:  

• a resume; and  
• a cover letter which addresses the key selection criteria (within three pages).
  
  

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DTF actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DTF can be worked flexibly, however it may differ from role to role.