Adviser, Regulatory Strategy and Governance

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

You can find out more about our Ministers, leadership and entities here: Department of Government Services. 

About the Branch/Group

Consumer Affairs Victoria (CAV) is the state’s consumer marketplace regulator. The CAV team works to create a fair, safe and competitive marketplace whether that’s shopping, renting, property sales and motor car trading to engineers, fundraising, funerals and owners’ corporations.

CAV carry out regulatory functions, support Victorians to exercise their consumer rights and ensure that businesses and rental providers are doing the right thing.

The Regulatory Strategy Branch provides oversight, guidance and management of CAV’s strategic outcomes and regulatory priorities. The Regulatory Strategy Branch’s purpose is to ensure the successful delivery of these strategic outcomes and regulatory priorities, and achieve high impact regulatory outcomes by overseeing strategic project delivery. The role of the team is to develop and refine CAV’s regulatory frameworks, policies, and processes.

About the role

The Adviser, Regulatory Strategy and Governance is responsible for managing the development and monitoring of CAV’s regulatory priorities and compliance and enforcement policies, and managing key governance functions.  

Key Accountabilities

• Manage and support the development of the CAV regulatory programs and priorities, develop and draft reports on CAV’s performance.
• Undertake research and analysis, draft and manage the implementation of operational policies and procedures to support CAV’s compliance and enforcement functions, including implementing new legislative or regulatory functions.
• Manage compliance and enforcement governance functions such as committee secretariat, internal reviews of official warnings and infringements, and exhibit management.
• Draft high-quality policies, reports, submissions, briefings, correspondence, and media content, ensuring compliance with internal standards for document management and tracking.
• Develop and maintain positive and effective working relationships within the team and with both internal and external stakeholders.

About You

We are seeking applicants who have demonstrated experience from the following criteria:

• Demonstrated conceptual and analytical skills applying regulatory frameworks to produce strategy and policy that supports compliance and enforcement decision making and operational planning.
• Experience in leading projects and programs of work to achieve organisational goals.
• Build and manage positive working relationships with internal and external stakeholders to promote information sharing and support the continuous improvement of strategy, policy and procedure.
• Ability to produce high quality written outcomes, including reports and recommendations for key decision makers based on supporting information and evidence with limited supervision.
• Experience working collaboratively with peers to produce outcomes and provide peer review and quality assurance to ensure high quality outcomes.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the Position Description.

How to apply 

Apply before the advertised closing date 11:59pm on Thursday, 15 October 2026. All applications should include:  

·       a resume; and  

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.