Adviser, Strategic Communication

About Us 
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

You can find out more about our Ministers, leadership and entities here: Department of Government Services. 

About the role

Real projects. Real impact. Real purpose. 

Join a modern, forward-thinking department at the forefront of transforming government services.

As our Adviser, Strategic Communication, you’ll work with a high-performing team supporting best-practice communication and engagement planning and delivery for Consumer Affairs Victoria.

This role contributes to communication strategies and plans, content and events, as well as monitoring and evaluation. The role will work closely with other teams across the division and with colleagues across policy, compliance and enforcement to develop solutions that meet business and consumer needs.

You’ll be part of a friendly and collaborative team that values fresh thinking, encourages creativity and understands the power of good communication and engagement to build trust and deliver impact.

If you’re motivated by meaningful work and want to make a difference supporting Victorian consumers and business, this role is for you.

Key accountabilities

• Develop and deliver high-quality communication strategies and approaches to support best practice communication, including project management, approvals, monitoring and evaluation, working in partnership with teams across the division and Consumer Affairs Victoria.
• Develop content for a range of channels and audiences, including email, web, social media, event materials and speeches.
• Build effective working relationships within the division and with key business areas and stakeholders to manage and provide advice for emerging issues and opportunities to deliver public impact.
• Support and contribute to the management, monitoring and evaluation of communications and engagement activities, including preparing reports, briefings and other documents.
• Provide surge support for other priorities within the division where required. 

Mandatory requirements

• Tertiary qualifications in public relations and communication, or equivalent, and/or experience in a government communication role.  

This is an ongoing role. This position is only open to applicants with relevant rights to work in Australia.

To see the Key Selection Criteria and for further information, please see the Position Description.

How to apply:
Apply before the advertised closing date 11:59pm on Sunday, 17 May 2026. All applications should include:  

• a resume; and  
• a cover letter which addresses the key selection criteria (within three pages).
  
  

Other relevant information:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DTF actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DTF can be worked flexibly, however it may differ from role to role.