Financial Operations Specialist

About Us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

The Operations group

The Operations Group delivers frontline customer services to Victorians and the public service. It maintains the foundational digital infrastructure and platforms that support efficient, secure and reliable service delivery. The group uses industry-leading delivery principles for shared services and supports the development of sustainable and efficient whole-of-Victorian Government (WOVG) shared services

About the role
The Financial Operations Specialist is part of the Financial Operations team, delivering high-quality shared services and expert advice across accounts payable, accounts receivable, cash management and procurement support for multiple departments and agencies.

As a subject matter expert, the role resolves complex operational issues, interprets policies and procedures, monitors controls, drives continuous improvement, advises on escalated stakeholder matters, supports audit and assurance activities, contributes to policy and procedure development, and provides technical leadership and capability uplift.

Working autonomously, the role supports the Manager Financial Operations and Team Leader to deliver efficient, customer-focused and compliant services while advancing operational objectives, process improvement and governance.

The role does not directly manage team performance, workforce, service delivery or resource allocation, but provides specialist expertise and professional judgement to support Financial Operations outcomes.

Key Accountabilities

• Financial Operations Shared Service Delivery:
  • Deliver accurate, timely and compliant financial operations services across accounts payable, accounts receivable, cash management, banking and procurement support functions. Process and review complex transactions, perform reconciliations, investigate discrepancies, resolve escalated issues and contribute to month-end and year-end activities.
• Financial Control, Audit and Compliance
  • Apply and monitor financial controls to ensure compliance with policies, procedures and internal governance requirements. Support internal and external audit activities, undertake quality assurance reviews, identify financial and operational risks and recommend corrective actions to strengthen compliance and minimise control weaknesses.
• Stakeholder Engagement
  • Provide specialist advice and responsive support to internal and external stakeholders on financial operations policies, procedures, systems and transactional processes. Build effective working relationships, manage complex enquiries and escalations and promote consistent application of financial policies and service standards.
• Systems, Reporting and Process Improvement
  • Support informed decision-making and improved service delivery through accurate reporting, effective use of financial systems and the implementation of continuous improvement initiatives that enhance efficiency, control effectiveness and customer experience.
• Technical Expertise and Team Support
  • Apply specialised knowledge of financial operations processes, systems and controls to support service delivery and problem resolution. Share knowledge, provide guidance to team members on complex matters, contribute to staff capability development and support the successful implementation of business, system and process changes.
    
    

Mandatory requirements

• Demonstrated experience in financial operations, shared services or corporate finance environments, including the application of financial controls, reconciliations and compliance requirements.

This is an ongoing role. The position is only open to applicants with relevant rights to work in Australia. 

For more information and the key selection criteria, please see the Position Description. 

How to apply:
Apply before the advertised closing date 11:59pm on Wednesday, 2 December 2026. All applications should include: 

• a resume; and  
• a cover letter which addresses the key selection criteria (within three pages).

Other relevant information:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.  

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.   

DGS actively promotes diversity, inclusion and an equal opportunity workplace. All roles at DGS can be worked flexibly, however it may differ from role to role.