Manager, Policy Coordination

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

You can find out more about our Ministers, leadership and entities here: Department of Government Services. 

About the Group

Consumer Affairs and Local Government is responsible for policy development, regulatory design and administration, system and program design, and the delivery of services in the best interest of Victorians. The work of the group spans across both the Consumer Affairs and Local Government ministerial portfolios.

Consumer Affairs and Local Government works together to identify strategic priorities, drive system and regulatory reform and coordinate our department’s emergency management responsibilities to improve practical outcomes for the community.

About the Role

The Manager role sits within the Office of the Executive Director and is responsible for functions that support the branch to deliver on its policy and legislative responsibilities and to drive reforms and results in best practice. The role will be instrumental in establishing and driving processes for planning and monitoring of the branch’s work program, stakeholder engagement, resource planning, risk management and governance. The Manager requires the ability to proactively develop and maintain effective stakeholder relationships, using influence and negotiation skills, alongside effective written and verbal communication skills, to support the provision of accurate, timely and audience-appropriate advice. Strong project management skills and an understanding of government will be essential in the delivery of the position’s purpose.

Key Accountabilities

1. Provide high-level, authoritative and timely advice to the Executive Director, Lead Legislation Officer and the broader Division on complex and sensitive legislative, regulatory and policy matters across the Consumer Affairs and Local Government portfolios.
2. Contribute advanced expertise and knowledge to the delivery of supporting functions including strategic planning, monitoring and reporting, procurement, contract management and recruitment.
3. Lead the development and coordination of the Division’s annual work program, including establishing clear processes, providing guidance and support to staff, coordinating input from teams, and preparing high-quality reporting on program progress, priorities and risks for the Executive Director and Senior Leadership Team to support effective delivery of the Division’s work program.
4. Prepare detailed reports and briefings for executive leaders and stakeholders regarding progress, risks, and issues across Regulation Policy’s work program.
5. Foster collaboration across departments and teams to ensure alignment and effective coordination in the execution of organisational strategies and priorities.

About You

We are seeking applicants who have demonstrated experience from the following criteria:

• Knowledge and proficiency: Extensive experience providing high-level strategic advice to senior leadership on complex matters including the ability to analyse and interpret emerging risks and governance challenges, offering actionable insights to enhance decision-making processes and drive organisational success.
• Policy and Projects: Strong project management skills, including the ability to develop, implement, and monitor project plans, ensuring that projects are delivered on time, within budget, and to the required quality standards.
• Strategic Planning: Guides others through the strategic planning process, creating a shared vision for the future. Has a comprehensive understanding of external and internal issues that influence the strategic direction of the organisation. Ensures that overall strategic plan cascades to operational and team planning processes and performance plans; provides subject matter expertise and building capability of others.
• Communicate with Impact: Identifies key messages and information required for decision-making; provides high level advice on influencing and the needs of target audiences; provides advice on the content and style appropriate to the audience.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the  Position Description.

Apply before the advertised closing date 11:59pm on 24 November 2026. All applications should include:  

·       a resume; and  

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.