Senior Adviser, Strategic Communications

About Us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

You can find out more about our Ministers, leadership and entities here: Department of Government Services. 

About the role

Real projects. Real impact. Real purpose. 

Join a modern, forward-thinking department at the forefront of transforming government services.

As our Senior Adviser, Strategic Communication, you’ll work with a high-performing team providing expert advice and leadership on best-practice communication and engagement planning and delivery for Consumer Affairs Victoria. 

From high-profile announcements to roadshow events, your work will support major programs and reach diverse audiences to support a fair, safe and competitive marketplace in Victoria.

This involves working in partnership with a range of colleagues across policy, compliance and enforcement to ensure businesses and consumers receive the right messages, through the right channels, at the right time.  

You’ll be part of a friendly and collaborative team that values fresh thinking, encourages creativity and understands the power of good communication and engagement to build trust and deliver impact.

If you’re motivated by meaningful work and want to make a difference supporting Victorian consumers and business, this role is for you.

Key accountabilities

• Develop and deliver high-quality communication and engagement strategies and activities to improve Consumer Affairs Victoria’s reputation as a trusted and effective regulator.
• Help to provide leadership and mentorship to the team, as well as allocate responsibilities and coordinate the activities of direct reports, to successfully execute communication strategies and projects.  
• Build effective working relationships within the division and with key business areas to identify stakeholder needs, interests and emerging issues, and provide analysis and recommendations that help ensure communication approaches are appropriate and responsive.
• Lead communications planning and delivery, including developing content for a range of channels and audiences, and managing stakeholder events, such as roadshows, forums and webinars.
• Practise cultural safety by helping to create environments, relationships and processes that people can feel safe, valued and able to participate.
• Provide surge support for other priorities within the division where required. 

Desired experience / qualifications 

• Tertiary qualifications in public relations and communication, or equivalent, and/or experience in a government communication role.  
  
  

This is an ongoing role. This position is only open to applicants with relevant rights to work in Australia.

To see the Key Selection Criteria and for further information, please see the Position Description.

How to apply:
Apply before the advertised closing date 11:59pm on Sunday, 17 May 2026. All applications should include:  

• a resume; and  
• a cover letter which addresses the key selection criteria (within three pages).
  
  

Other relevant information:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DTF actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DTF can be worked flexibly, however it may differ from role to role.