Senior HR Business Partner

About Us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government.  We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.  We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.  

You can find out more about our Ministers, leadership and entities here: Department of Government Services. 

The Operations Group delivers frontline customer services to Victorians and the public service. It maintains the foundational digital infrastructure and platforms that support efficient, secure and reliable service delivery. The group uses industry-leading delivery principles for shared services and supports the development of sustainable and efficient whole-of-Victorian Government (WOVG) shared services.

The People and Culture Branch works across the department and its portfolio agencies, to create a high performing workplace that puts people first. People and Culture also provides shared services to customer departments of DGS corporate shared services. The Branch includes the following functions:

About the Role

The Senior HR Business Partner provides high level strategic and expert advice to key stakeholders through a HR Business Partnership model and develops and executes integrated HR strategies and initiatives that deliver fit-for-purpose human resource outcomes.

The role also provides coaching and support on a broad range of complex HR issues offering contemporary and flexible solutions in line with organisational priorities and in accordance with relevant government policy, legislation, industrial awards and departmental policies.

Key Accountabilities

Through a business partnership model, manage a portfolio of internal client groups providing senior leaders with high level strategic advice and support on complex people matters and develop solutions aligned to organisational objectives and business plans.

Coach and support senior leaders on a broad range of complex HR issues and practices, building capability and offering solutions in accordance with relevant government policy, legislation, industrial awards and departmental policy.

Develop and maintain strong partnerships with senior leaders in the business to identify and respond to trends, people / performance hotspots and emerging business issues and needs drawing upon workforce data insights.

Partner with the business in managing strategic workforce priorities and plans, including implementing change management processes, management of talent, acquisition and succession planning, drawing upon specialist areas and expertise within the broader People and Culture Branch and key corporate stakeholders.

Undertake a range of HR projects to support departmental priorities including the management of organizational change processes and providing transformation support to ensure long term organizational effectiveness whilst mitigating industrial risk.

Identify new opportunities where People and Culture can add value to the business to build capability in the area of people management, workforce planning, diversity, culture and engagement and OH&S.

Lead and contribute to the development and implementation of human resources initiatives and process improvement to improve P&C customer experience, as required.

About You

• Strong HR generalist experience, with a proven record in providing strategic HR advice and ability to contribute to workforce management and planning, with a focus on meeting organisational priorities.
• Extensive HR business partnering and coaching experience, with highly developed consultancy and negotiation skills to assist clients in clarifying needs, expectations and outcomes as well as providing expert advice in a timely manner.
• Demonstrated conceptual, analytical and problem-solving skills with the capability to analyse complex issues and identify effective solutions based on a consideration of the facts and alternatives in a government setting.
• Highly developed interpersonal and stakeholder management skills, with an ability to establish and maintain effective working relationships, provide clear and accurate advice on processes and policies, and work effectively with a diverse range of internal and external stakeholders.
• Demonstrated ability to identify opportunities for People and Culture to add value and improve processes and experience for clients, drawing upon workforce experience or data insights.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

You must be an Australian citizen

For more information, please see the Position Description  

How to apply 

Apply before the advertised closing date 11:59pm on 3 May 2026. All applications should include:  

·       a resume; and  

·       a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.  Preferred applicants will be required to undertake pre-employment screening. DTF actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DTF can be worked flexibly, however it may differ from role to role.