The Consumer Affairs and Local Government group

Consumer Affairs and Local Government is responsible for policy development, regulatory design and administration, system and program design, and the delivery of services in the best interest of Victorians. The work of the group spans across both the Consumer Affairs and Local Government ministerial portfolios.

Consumer Affairs and Local Government works together to identify strategic priorities, drive system and regulatory reform and coordinate our department’s emergency management responsibilities to improve practical outcomes for the community.

About the role

Senior Analysts within the Intelligence branch undertake and lead a range of data and information analysis tasks and projects, with the objective of producing high quality intelligence outputs to further support CAV’s strategic and operational needs under limited direction. Senior Analysts use and draw on their intelligence capabilities to identify and analyse emerging threats, opportunities, patterns, and trends, as well as root causes and possible compliance and enforcement approaches. Senior Analysts work collaboratively with the team to ensure quality assurance across intelligence related tasking and promote the dissemination of high-quality intelligence outputs.

Key Accountabilities

1. Undertake data and information analysis to produce high quality tactical, operational, and strategic intelligence products to inform compliance decision making, and operational policy and planning within CAV.
2. Contribute to environmental scanning efforts and produce complex risk-based analyses and reports on current and emerging market issues, business conduct issues, and specific compliance issues.
3. Undertake the production of operational and tactical intelligence to support CAV initiated compliance and enforcement activities and outcomes.
4. Contribute to positive working relationships with internal and external stakeholders, to promote information sharing and support the continuous improvement of intelligence products.
5. Manage information and intelligence projects under limited direction and produce reports and make high quality recommendations for decision making and action.
6. Undertake projects and activities to monitor, review and continuously improve CAV’s intelligence capability, including data and information analysis processes, systems and outputs.
7. Provide support and input to national regulator forums and bodies as required.
8. Work collaboratively with peers to provide peer review and quality assurance for intelligence tasking across the team and contribute to high quality intelligence outputs.

Key selection criteria

1. Proven experience in performing intelligence duties, including preparing reports to inform decisions, contributing to environmental scanning, and supporting investigations.

2. Strong problem-solving skills, with the ability to interpret guidelines or develop solutions where

none exist, using critical thinking and informed decision-making.

3. Builds collaborative team environments, shares information across teams, and supports others

in challenging situations.

4. Effectively tailors communication style and presentation to suit diverse audiences, addressing objections and aligning ideas with others’ goals.
5.  
6. Demonstrated ability to manage stakeholder relationships, negotiate and influence outcomes, and foster trust through clear communication and collaboration.

Mandatory requirements

1. Demonstrated knowledge of contemporary intelligence principles and practices.
2. Relevant experience working in a regulatory setting is desirable.
3. Tertiary qualifications in intelligence is desirable.

What we can offer

You will have the exciting and rare opportunity get involved in building a modern and innovative government department, that will transform government services. You will be working with a growing team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development. You’ll also be able to build connections across the Victorian Public Sector.

DGS is a diverse and inclusive workplace and is committed to providing flexible working arrangements.

DGS is committed to supporting our employees balance their work and life commitments. All roles at DGS can be worked flexibly. DGS recognises that providing flexible working arrangements is not only important to our employees but also underpins a diverse, inclusive, adaptive, and high-performing workforce. The nature and scope of flexible options available will depend on the nature of the position. Applicants are encouraged to discuss flexible arrangements with the hiring manager during the recruitment process.

Additional information

Diversity and Equal Employment Opportunity

We are an equal opportunity employer and welcome applicants from a diverse range of backgrounds and experiences, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people from the LGBTIQ community and people with disability.

It is important to us that candidates with disability can participate equitably in the recruitment process. If you need assistance or adjustments to fully participate in the application or interview process or if you have any enquiries about diversity and inclusion at DGS, please contact the Recruitment team on recruitment@dgs.vic.gov.au.

We respect people’s privacy. DGS collects and handles personal information consistent with the requirements of the Privacy and Data Protection Act 2014.

COVID-19 vaccination

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Pre-employment misconduct screening requirements

Before a final offer of employment is made, preferred candidates will be required to complete a pre-employment misconduct screening declaration and consent form. Further information on pre-employment misconduct screening requirement is available from the VPSC website.

The inherent requirements of this role and intrinsic risk(s) will be considered by DGS in assessing declarations of misconduct in previous workplaces.  Applicants who are found or are considered to have provided false or misleading information (including by their referees) to the department as part of their applications for employment, either through the pre-employment screening or other processes, may have their applications rejected, or if they are employed, subject to a disciplinary process under Clause 27 of the Victorian Public Service Enterprise Agreement 2024. Outcomes of a disciplinary process in these circumstances may include but not limited to termination.

Inherent requirements for this position

List jobs or activities, tasks or skills that are fundamental to the position and cannot be allocated elsewhere (for example, access to and handling of highly sensitive and/or confidential information).

1. Ethical behaviour

2. Cognition

3. Reflective skills

and is assessed as having a Choose an item. level of intrinsic risk.

Occupational health and safety responsibilities

Managers are responsible for the day-to-day implementation of OHS programs in their designated workplace, which includes the following areas as detailed Section 21 of the Occupational Health and Safety Act 2004:

• induction, instruction, training, and supervision of employees and contractors
• provision of relevant OHS information, overseeing storage and maintenance of plant, equipment, or substances
• ensuring the safety of visitors.

In the context of OHS policies, procedures, training and instruction, as detailed in Section 25 of the Occupational Health and Safety Act 2004, employees are responsible for ensuring they:

• Follow reasonable instruction
• Cooperate with their employer
• At all times, take reasonable care for the safety of others in the workplace.

Security requirements and professional obligations

• Pre-employment screening will apply to all appointments
• Preferred applicants may be asked to provide evidence of their qualifications
• All preferred applicants will be required to produce sufficient proof of their identity prior to commencing employment with the department
• Employment of successful candidates will be subject to a Nationally Coordinated Criminal History Check (NCCHC).
• All DGS staff must comply with the Code of Conduct for Victorian Public Sector Employees.

Executive positions

• View the Executive employment handbook for further details specific to an executive position.