Business Services Lead

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

*This is a Fixed Term Position until 4th March 2027*  

The Business Services Lead manages a central team that supports day-to-day operations across the Barwon South West Grampians division. They oversee services like fleet, facilities, admin support, incident and legal requests, and coordinate briefings and correspondence. The role works closely with leaders, staff and key stakeholders, providing guidance and ensuring issues are resolved quickly. They lead improvements, support safety and wellbeing, and keep services running smoothly. Success in this role means a well-organised, responsive division that can focus on delivering better outcomes for the community.

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Enjoys leading people and building a positive team culture that supports wellbeing, inclusion and collaboration.
• Can break down complex problems and think big picture, using data and insights to guide decisions and improve outcomes.
• Makes sound, balanced decisions, considering different perspectives, risks and business needs.
• Understands how business services work (e.g. finance, procurement, HR, IT) and uses this to support effective operations.
• Communicates clearly and builds strong relationships, working with a range of stakeholders and managing issues with confidence and resilience.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Emergency management or safety experience. (desirable)
• General management experience. (desirable)
• Experience working in Governance related agencies. (desirable)

Other position-specific requirements

• Travel to Geelong and Ballarat may be required.

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Wednesday, 22nd April 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Laura Jo Mellan – Director, Regional Operations - Planning via laurajo.mellan@transport.vic.gov.au.

Redeployees  

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy here: 
https://www.vic.gov.au/public-sector-industrial-relations-policies-2025/redundancy-redeployment-and-retrenchment 

Important Information 

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.