Title:  Delivery Liaison Officer

About Us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

Transport Services delivers safe, reliable and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives

About the Role

Usual place of work – Bendigo

Delivery Liaison Officers (DLO) are a key connection between internal teams and external stakeholders. The DLO co-ordinates and engages between the Department and high-level stakeholders such as Local Government Areas and also has key deliverables including correspondence via our eBriefing system

Position Accountabilities

• Collaborate and investigate, where required, with key internal and external stakeholders on various issues impacting the road network
• Understand stakeholder needs to determine matters of importance
• Provide administrative support including the preparation of reports, development of maintenance agreements, briefs and correspondence on complex issues that impact at program or organisational level
• Provide accurate and timely support, resolve local operational issues and provide improvements to business operations
• Help ensure that functions are completed within required timeframes and to required standards

Position Description, please click here: DTP_Delivery Liaison Officer

Key Selection Criteria
The Delivery Liaison Officer plays a key role in shaping services that meet Victoria’s transport and planning needs. In this dynamic role, you will need to be capable of partnering with stakeholders to co-create solutions, applying strong systems thinking to break down complex issues and identify practical actions. Your sharp critical thinking and problem-solving skills will guide evidence-based decisions relevant to this role. Success in this position requires excellent stakeholder management, ensuring all parties are engaged and informed, as well as an understanding of political and organisational contexts to deliver solutions that are effective and future-focused.

Personal Attributes
On a personal level, the successful applicant will be flexible and adaptable enabling you respond to shifting priorities and focus on new ways of working.

Qualifications and Experience

• Proven experience with drafting written communications (mandatory)
• Proven stakeholder management experience (mandatory)
• Driver’s License (without any restriction which preclude the incumbent from performing the inherent requirements of the position and which cannot be reasonably accommodated by the Department) (mandatory)
• Tertiary qualification in a relevant discipline (desirable)
• Understanding of IAP2 engagement principles (desirable).

Other Information

Ordinary hours of work are Monday to Friday between 7:00am and 7:00pm. Travel and work outside of usual working hours may be required

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Thursday, 16 Oct  2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Sarah Fallon - Manager Regional Services, via  sarah.fallon@transport.vic.gov.au

Important Information:

If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.