Title:  Business Services Officer

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.   

About the role 

This is a Fixed Term Position until 5 March 2027

The Business Services Officer supports the Geelong and Warrnambool regional offices within Barwon Southwest Grampians, reporting to the Business Services Lead. The role coordinates regional initiatives and manages business support functions including fleet, facilities, accommodation, asset management, and general office operations.

Working under broad supervision, the role contributes to local strategies, business planning, and reporting. It applies analytical and problem-solving skills to improve processes, develop practical solutions, build effective stakeholder relationships, and support the leadership team in achieving regional objectives. The position also provides high-quality customer service and helps promote the Department’s values and culture. 

What we’re looking for 

You’re someone who: 

• Builds and maintains positive relationships with stakeholders, responding to enquiries and resolving issues in a timely and professional manner.
• Uses critical thinking and sound judgement to identify solutions, following established policies and processes and seeking guidance when needed.
• Understands how your work contributes to broader organisational systems and considers the impact of decisions on people, processes and outcomes.
• Works collaboratively with colleagues and teams, sharing information, supporting others and contributing to a positive team environment.
• Adapts to changing priorities and business needs, responding flexibly and working effectively across different teams and stakeholders.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Previous experience in business administration.
• A current driver’s licence.
• Flexibility to travel and work outside standard business hours when required.

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.  

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Mon 13 July 2026. 

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Jessica Hawkes, Business Services Lead at Jessica.Hawkes@transport.vic.gov.au.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact