Title: Senior Contracts and Commercial Officer (Barwon South West)
About Us
We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About the role
The Senior Contract and Commercial Officer manages regional and school bus contracts, and one ferry contract, across the Barwon South West region. The role ensures operators meet contract requirements, performance targets and service standards while building strong relationships with transport operators and stakeholders. It also provides commercial advice, manages contract risks and supports safe, reliable and value-for-money public transport services.
Key responsibilities include contract and supplier performance management, stakeholder engagement, commercial advice, operational support during disruptions, and identifying opportunities to improve services, customer outcomes and continuous improvement across Victoria's regional public transport network.
What we’re looking for (Selection Criteria)
You’re someone who:
- Builds strong relationships with stakeholders and customers, understanding their needs to achieve positive outcomes.
- Thinks critically, solves complex problems and makes sound commercial decisions that deliver value and manage risk.
- Influences and negotiates effectively, building support and driving successful outcomes across diverse stakeholders.
- Adapts confidently to changing priorities, remains resilient under pressure and responds constructively to challenges.
- Works collaboratively across teams, sharing knowledge and supporting others to achieve common goals.
Click here to access the Position Description.
Qualifications and experience
You’ll bring:
- A relevant tertiary qualification or extensive experience in a relevant field (Mandatory).
- Experience working in complex operational and/or project environments.
- Practical knowledge of the Victorian bus industry and an understanding of supplier capabilities to meet performance requirements.
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
Applications close at 11.59pm on September, 3rd August 2026.
Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Vincent Heil, Manager Contract and Commercial (Barwon Region) at vincent.heil@transport.vic.gov.au.
Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.
Important Information
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