Title:  Accounts Receivable Support Officer

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.  

Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all.  

We foster a safe, inclusive and constructive place to work.  

About the role

The Accounts Receivable Officer supports the department’s accounts receivable function by processing invoices, payments, refunds and customer account updates while ensuring financial policies and procedures are followed. The role assists staff with enquiries, supports reporting and reconciliation activities, and helps prepare information for audits and finance reviews. Working closely with internal teams, the position also contributes to process improvements, service standards and compliance activities. Success in the role helps ensure accurate financial records, efficient customer service and the smooth day-to-day operation of the department’s finance processes.  We are looking for a team player who can confidently use Excel to manage large datasets, apply formulas, and work with data accurately and efficiently. 

To access the Position Description, please  click here.

What we’re looking for (Selection Criteria)
You’re someone who:

• Enjoys helping customers and stakeholders by providing responsive, accurate and high-quality support.

• Can manage enquiries, follow through on requests and resolve issues in a timely and professional manner.

• Enjoys working collaboratively with others, sharing information and supporting team goals and priorities.

• Can stay organised, remain positive under pressure and adapt to new ideas, processes and changing priorities.

• Enjoys identifying ways to improve services and contribute to efficient and effective work practices.

Your technical capabilities are:
You’re someone who:

• Enjoys working with financial systems, processes and data to support accurate finance operations.

• Can process accounts receivable transactions accurately and in line with financial procedures and guidelines.

• Enjoys maintaining accurate records and ensuring financial information is reliable and up to date.

• Can use finance systems to support reporting, reconciliations and day-to-day financial administration tasks.

• Enjoys learning financial policies, delegation processes and standard reporting requirements to support quality outcomes.

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Qualifications and experience

• Desirable  
• An Accounting, Finance or Economics related qualification. 
• Prior Accounts Receivable, Payable, Accounting or Finance experience. 
• Experience using Excel to manage large datasets, with the ability  to use formulas and work with data accurately and efficiency

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If have any issues, click here for Quick Reference Guide on how to apply.

Applications close at 11.59pm on Tuesday, the 9th of June 2026.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Kristina Milevski, Senior Treasury Accountant via Kristina.milevski@transport.vic.gov.au  .   

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy here:
 https://www.vic.gov.au/public-sector-industrial-relations-policies-2025/redundancy-redeployment-and-retrenchment

Important Information:

If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.