Title:  Assurance and Compliance Officer

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

About the Transport Services Group

Transport Services is a Group within the Department of Transport and Planning, and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role

This position is offered as a two-year fixed-term contract, with flexibility to work from either our Ringwood or Sunshine office.

The role works with teams across the Division to provide guidance and advice, establish and implement processes and monitor and track compliance to ensure consistency in approach to project delivery. The role will work across Capital Delivery and be accountable for establishing, implementing and monitoring an internal audit schedule, develop and maintain systems and tools for field-based reporting to achieve quality assurance outcomes and analyse data to provide timely actions and quality reports. The Assurance and Compliance Officer will work with teams across the department to identify efficiencies in project development, handover and delivery and promote a culture of continual improvement across teams. The role will work with subject matter experts to develop and maintain processes and manage the Divisions knowledge hub to assist with capability lift across delivery teams.

To access the Position Description, please click here.

Position Outcomes / Accountabilities

• Project Assurance – Works with the leadership team to determine compliance measures and develops and implements processes to establish ways of working to confirm compliance in quality, safety, environmental management and project delivery
• Quality Assurance – Establishes, implements and monitors a suitable project audit program across Capital Delivery to confirm compliance against project management requirements.
• Works Collaboratively – Engages and works collaboratively with project leads and officers to create efficiencies and consistent approaches to project delivery
• Systems management – Works with system managers including Camms and SafeT Assurance to ensure they are fit for purpose for managing and tracking Assurance activities in project delivery models across Capital Delivery. Make recommendations for improvements to ensure monitoring of compliance can be managed through existing corporate systems effectively and timely.
• Continuous Improvement – Manages and continually improves on the Divisions knowledge hub in SharePoint including facilitation of development and incorporation of guidance documents, training material and processes.
• Risk Management - Works with project leads to ensure risk assessments, mitigations and controls are completed in a timely manner throughout the project lifecycle.
• Monitoring – Provides regular reports on compliance and identifies areas for improvement across the Division to improve compliance.
• In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Key Selection Criteria

We’re seeking an experienced and dynamic professional to join the Department of Transport and Planning in the role of Assurance and Compliance Officer. This position offers an exciting opportunity to lead meaningful change, drive continuous improvement, and contribute to innovative, data-informed project delivery within a high-impact government environment.

As Assurance and Compliance Officer, you will play a key role in coordinating and guiding change initiatives, supporting teams through transitions, and identifying strategies to overcome resistance. You will foster a culture of learning and innovation by encouraging fresh ideas and drawing on established continuous improvement systems to enhance efficiency and outcomes.

This role requires strong critical thinking and problem-solving abilities. You’ll be expected to assess complex issues through a strategic lens, identify recurring problems, and embed practical, long-term solutions that deliver measurable business outcomes. A data-literate approach is essential — you will utilise descriptive statistics, advanced Excel functions, pivot tables and data visualisations to inform decision-making in collaboration with subject matter experts.

Your success in this role will also depend on your ability to define and coordinate tasks, monitor project progress, and ensure timely delivery of work plans. You’ll lead by example, encouraging collaboration and maintaining accountability across your team.

If you are a forward-thinking professional with a passion for innovation, a talent for navigating change, and the ability to deliver impactful results, we invite you to apply.

Personal Attributes

The ideal candidate is flexible and adaptable, able to shift priorities with ease and collaborate effectively across teams and organisations. They demonstrate resilience by offering honest feedback, responding constructively to criticism, and communicating with confidence and conviction.

Qualifications and Experience

Mandatory

• Demonstrated experience in Assurance practices and tools, including auditing 
• Demonstrated experience in risk management, continuous improvement and data analysis.
• Demonstrated experience in use of systems for project management and tracking of project Assurance

 Desirable

• Demonstrated experience in construction processes.
• Demonstrated experience in use of excel to manage data sets
• Demonstrated experience in running training and workshop sessions
• Demonstrated experience in working across multiple teams to effect change and improvements.
• Experience in use of systems for project management and tracking of project Assurance including Camms, SafeT Assurance.

 What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

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Applications close 11.59pm on Tuesday 1st July 2025.

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Tracey Gosby - Associate Director Assurance & Improvement via tracey.gosby@roads.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.