Title:  Audit and Compliance Coordinator

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

Transport Services delivers safe, reliable and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives.

About the role

The Audit and Compliance Coordinator plays an important role in the MR5 Contract Management team, supporting effective oversight of the MR5 Tram Franchise Agreement through auditing, compliance and reporting activities.

This position will be responsible for coordinating and supporting the development, planning and delivery of the MR5 contract management audit program and framework. Audits will be conducted using a risk-based approach and seek to provide assurance that the Tram Operator is meeting contractual obligations. The Audit and Compliance Coordinator will contribute to audit reports with well-articulated and evidence-based findings, facilitating continuous improvement.

The position is also responsible for monitoring and reporting on health of contract through management and analysis of compliance and operational data. This includes working collaboratively with internal and external stakeholders to ensure contractual targets are being met. This role will prepare reports with actionable insights that inform decision making and fostering continuous improvement across all areas of the Franchise.

Additionally, the position will be responsible for the ongoing development, management and integrity of the BIS (Business Information System) for the MR5 contract, including the administration of user access, data management and reporting functions.

To access the Position Description, please click here’.

Key Selection Criteria

We are seeking an accomplished Audit and Compliance Coordinator with proven expertise in critical thinking and problem solving. You will evaluate issues from multiple perspectives, identify and prevent recurring problems, and integrate solutions into processes to deliver tangible business outcomes.

Your ability to consider the wider business context ensures effective, sustainable resolutions.

You will lead innovation and continuous improvement initiatives, using stakeholder insight to design systems that enhance effectiveness and quality of work.

Your approach will foster creativity within the team while maintaining flexibility to adapt systems and processes to evolving priorities. Strong stakeholder management skills will ensure you build trust, monitor satisfaction, and resolve issues constructively.

In this role, you will apply best-practice auditing principles to assurance reviews, compliance reporting, and governance obligations.

Leveraging your knowledge of project and program governance, you will establish probity systems, manage risk, monitor performance, and implement solutions to address underperformance.

Position accountabilities

–          Project Coordination - Coordinate and oversee the risk-based audit and compliance programs, establishing and contributing to a best practice framework

–          Strategy - Prepares audit scopes, briefs and related audit and compliance activities within broad parameters, aligning with the MR5 contract requirements

–          Operator Compliance - Undertakes complex or technical investigations and makes recommendations for action based on findings around contractor compliance

–          Reporting - Drafts reports, briefs and correspondence on complex issues by monitoring, interpreting and analysing compliance data

–          Advice - Interprets and applies contract terms and related plans and policies and conveys specialist concepts and policies to internal and external stakeholders

–          Continuous Improvement – Contribute to continuous improvement, ensuring that appropriate governance, justification, documentation and record keeping for any changes to the work program are in line with the requirements of the operator agreements and other related documents.

–          In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Qualifications and experience

–          Relevant qualification and/or related experience in auditing, contract management and/or assurance (mandatory)

–          Competency in reporting, data analysis and presentation (mandatory)

–          Sound understanding and application of advanced analytical tools such as Power BI, Microsoft Excel (mandatory)

–          Strong working knowledge of electronic document record managements systems including Content Manager, Outlook, TRIM, Affinitext and Lotus Notes (mandatory) 

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Sunday the 31st of August, 2025

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Manager Performance and Operations – Jessica Mead jessica.l.mead@transport.vic.gov.au

Important Information:

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