Title:  Bus Asset Performance Officer

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

Transport Services is a Group within the Department of Transport and Planning with the responsibility for the delivery of transport services across all modes, providing a single user interface to the transport network.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role

This role supports the Asset Management Lead and wider team with assurance of bus operators’ implementation of Asset Management Plans, Technical Maintenance Plans, lifecycle replacement and refurbishment programs to ensure asset sustainment and optimal network performance.  The role also supports regular reviews and performance monitoring of bus assets, ensuring contractual compliance, setting key performance metrics and assurance against industry best practices. This role assists in representing Bus Services as a technical lead in transitioning the Victorian bus industry to Zero Emission fleet and technologies.  Working as part of the Bus Asset Performance team, the role assists in providing subject matter expertise in asset management analysis, principles and technology to ensure industry readiness and transition to a Zero Emission operating environment. The role operates in a fast-paced environment, requiring the ideal candidate to be agile and support making informed decisions in a high-volume setting.

To access the Position Description, please click here.

Position Outcomes / Accountabilities

• Ministerial Correspondence and briefings – provides timely and high-quality responses to Ministerial correspondence and queries, assists with preparation of Ministerial and Organisational Briefs.
• Franchisee Contractual Compliance – supports coordination and supports the Senior Contract Officers/Contract and Commercial Analyst with performance analysis and assessments. Supports the development of meeting materials including presentations, agenda and minutes.
• Stakeholder Management – engages and works collaboratively with key subject matter experts, DTP staff and external stakeholders to support contract management initiatives, ZEB implementation and identify and mitigate operational and contractual risks.
• Communications – supports the Asset Management Lead and broader team in preparing high quality commercial analysis, advise on contractual issues and mechanisms to manage risk including preparation of internal and external correspondence.
• Continuous Improvement Supporting the continuous improvement approach with custodial operators in the performance and condition of fleet, relevant infrastructure, and facilities as measured by metrics including but not limited to reliability and availability. 
• Analysing assists in trend analysis reporting relating to rolling stock and facilities asset performance, informing stakeholders of any adverse trends and raising these items in the appropriate forums with key stakeholders. 
• Technical supports reviews of technical content of Asset Management Plans, Technical Maintenance Plans, monitor maintenance and refurbishment programs, obsolescence management, defect management and rectification, third party damage and associated repairs. 
• Supports operational and Asset Management integration of the ZEBs onto the Victorian Bus network. 
• Manage and Maintain Contract Deliverables Supports contractual matters with the current bus services contracts that relate to the introduction of ZEBs and assess impact on existing contract obligations. 
• Strategic Thinking Supports the development of strategic policy and commercial advice to the Associate Director, Bus Asset Performance, for ZEB fleet, services, infrastructure, contracts, and opportunities, with a focus on innovations, reforms, and application of technology and emerging commercial operating models in transport services delivery

Key Selection Criteria

Join the Department of Transport and Planning as a Bus Asset Performance Officer, where you'll play a key role in ensuring Victoria’s bus services are safe, efficient, and reliable. This is a dynamic opportunity for someone who enjoys working with data, improving processes, and supporting public transport outcomes across the state.In this role, you'll support the planning and delivery of bus asset performance activities. You’ll apply foundational critical thinking and problem-solving skills to analyse issues and propose practical solutions. A solid grasp of data concepts—such as correlations, ratios, and basic statistical measures—will be vital as you derive insights from operational and performance data to support decision-making.You’ll communicate clearly and effectively, presenting ideas in a logical and engaging manner to a range of internal and external stakeholders. Strong stakeholder management is essential; you’ll build connections, resolve issues constructively, and monitor satisfaction across projects and services.This position also requires foundational commercial awareness, where you’ll consider how policies and processes impact the delivery of your work. Project coordination skills are essential, ensuring tasks are prioritised, recorded, and completed in line with timelines. You’ll also contribute to knowledge-sharing and business continuity practices, ensuring organisational knowledge is maintained and applied.If you're looking to develop your skills in a collaborative environment, are curious about transport systems, and want to contribute to meaningful public outcomes, we encourage you to apply.

Apply now and help shape Victoria’s transport future.

Personal Attributes

On a personal level, the candidate will be adaptable and responsive to change, working comfortably across teams and organisational boundaries. They will collaborate effectively, sharing information, supporting colleagues, and contributing to shared goals.

Qualifications and Experience

Desirable

•  A relevant tertiary qualification in engineering, asset management or other related technical field
• Proven experience in maintenance and operations in bus industry
• Knowledge of Risk Management and Safety Management practices

Role Specific Requirements

• A valid driver’s licence is desirable
• This role may occasionally be required to work out of hours

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

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Applications close 11.59pm on Wednesday, 25th of June 2025. 

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Elizabeth James - Associate Director, Bus Asset Performance via elizabeth.james@transport.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.