Title:  Business Services Manager

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

*This is a Fixed Term Position for 12 months*

The Business Services Manager leads the delivery of corporate and business support services across the Group, ensuring effective governance, financial management, business planning and operational performance. The role is responsible for overseeing key functions including finance, reporting, records and document management, ministerial and executive coordination, business systems, risk, governance and business continuity.

Working closely with stakeholders across DTP, the position drives continuous improvement through the development of efficient systems, streamlined processes and effective service delivery frameworks. The Business Services Manager provides strategic advice, clear reporting and high-quality support to executives, particularly the Deputy Secretary and Office of the Deputy Secretary, while ensuring compliance with departmental requirements and corporate policies.

The role also leads stakeholder engagement, coordinates complex business initiatives and represents the Group in corporate forums, fostering strong partnerships that support organisational priorities and service excellence. 

What we’re looking for 

You’re someone who: 

• Leads strategic planning, translating organisational priorities into clear operational plans while building capability and a shared vision for the future.
• Drives innovation and continuous improvement, embedding quality, measuring performance and encouraging new approaches that deliver better outcomes.
• Applies critical thinking and problem-solving skills, working across government and at senior levels to develop practical and sustainable solutions.
• Builds strong relationships and works collaboratively, engaging confidently with internal and external stakeholders and creating a culture of open communication and collaboration.
• Is flexible, adaptable and outcomes-focused, responding to changing needs, removing barriers and bringing others with them to achieve meaningful results.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• List Previous experience in a business or corporate services role working with senior executives (Mandatory)
• A relevant tertiary qualification in finance, business administration or a related field would be an advantage. (Desirable)
• Understanding of budgeting and business planning or a willingness to proactively learn these skills (Desirable)

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 
Applications close at 11.59pm on Wednesday, 23rd September 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Mary Appleby, Principal Advisor at mary.applyby@transport.vic.gov.au.  

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy. 

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.