Title:  Business Support Officer

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.  
Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all.  
We foster a safe, inclusive and constructive place to work.  

About the group

People, Legal and Governance provides business enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs.

About the role

This is the fixed term, full-time position until 30/11/2026.

This is a prioritised position for Aboriginal and/or Torres Strait Islander Australians in accordance with the Special Measures provision of the Equal Opportunity Act 2010 (Vic).  
People who Identify as Aboriginal and/or Torres Strait Islander are strongly encouraged to apply and will be given priority consideration.
The Business Support Officer role sits in the Office of the Executive Director, First Peoples Self Determination and Reform (FPSDR) Division reporting to the Principal Program Advisor.  The Business Support Officer will undertake business support activities and is responsible for delivering end-to-end administrative services to support decision-making and carrying out of a range of services in FPSDR. This position provides business and administrative support to the Executive Director FPSDR to ensure that the key deliverables are completed within required timeframes and to required standards. 
The FPSDR Division’s primary responsibilities are to enable the self-determination reform agenda across the Transport and Planning Portfolio through the implementation of the integrated Transport Portfolio Aboriginal Self Determination Plan 2020-2023. The FPSDR Division also leads the coordination of integrated advice to the Victorian Government on the Portfolio’s delivery of Victorian Aboriginal affairs commitments, including but not limited to: 
–    Transport Portfolio Aboriginal Self Determination Plan 2020-2023
–    Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028
–    Transport and Planning Portfolio First Peoples Cultural Safety Framework and Department of Transport and Planning Action Plan 2024-2028
–    Transport and Planning Portfolio Wurrek-Al First Peoples Engagement Framework
–    Transport and planning related recommendations resulting from the Yoorrook Justice Commission
–    Transport and planning inputs into National Closing the Gap Agreement requirements
–    Victorian Aboriginal Affairs Framework
–    Victorian Government Self-Determination Reform Framework
–    Yuma Yirramboi – Aboriginal Employment and Economic Strategy
–    Barring Djinang First Peoples Workforce Development Framework.

Key Selection Criteria

Success in this role requires a proactive and adaptable team player who delivers high-quality work under pressure while continuously seeking opportunities for improvement. The role demands sound problem-solving and digital skills, effective stakeholder engagement, and the ability to manage tasks and priorities to achieve project outcomes. Collaboration, responsiveness, and a commitment to learning and innovation underpin success in this position.

To access the Position Description, please click here 

Position accountabilities

The successful candidate is required to manages team performance through effective monitoring and reporting, communicates and advocates preferred options to stakeholders, and drives procedural improvements. Provides authoritative policy guidance and analysis that informs sound decision-making.

Qualifications and experience

• Demonstrated knowledge and understanding of Victorian First Peoples cultures and societies, including Traditional Owner groups (mandatory).
• Relevant experience in an administrative role is preferred.

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
For further details please refer to Careers at the Department of Transport and Planning.
Pre-employment checks and employment conditions 
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Friday, 24th October 2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Denise Cameron - Principal Program Advisor, at denise.cameron@transport.vic.gov.au or 0497 099 806

Important Information:

• If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.