Title:  Business Support Officer

About us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.  
Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all.  
We foster a safe, inclusive and constructive place to work.  

About the group
Transport Services delivers safe, reliable and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives.

About the role
This is a fixed term role till October 2026. The Business Support Officer role provides essential day-to-day administrative and coordination support to the Resilience and Emergency Coordination (REC) Branch’s ongoing and project work programs. It is responsible for maintaining program registers, preparing weekly and monthly reports, managing document control, invoicing and receipting, and coordinating meetings. The position also plays a key role in prioritising and responding to incoming issues, ensuring smooth business operations across the branch.

Position accountabilities

• • • Coordinate monthly project, programme and financial reporting to the REC Branch leadership team and internal stakeholders.
    • Provide successful outcomes with internal and external stakeholders in relation to programme administration policies and procedures.
    • Exercise professional judgement to ensure effective communication to stakeholders both internally and externally.
    • Exercise independent judgement to provide diary management, arrange meetings, workshops and travel including organising venues and catering.

Key Selection Criteria

Success in this role requires strong professional judgement and to independently manage complex administrative processes in a fast-paced environment while maintaining high standards of confidentiality, integrity, and performance. The role demands excellent organisational and written communication skills to coordinate office operations, manage information flow, and ensure accurate, timely follow-up of corporate activities in line with policy and protocol.

To access the Position Description, please click here: Position Description.

Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer
Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
For further details please refer to Careers at the Department of Transport and Planning.
Pre-employment checks and employment conditions 
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.
Applications close at 11.59pm on Monday, 21 July 2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Rebecca Trott, Executive Director, Resilience and Emergency Coordination at rebecca.trott@transport.vic.gov.au.

Important Information:
–    If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.