Title: Change Assurance Lead
About Us
We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About the role
This is a Fixed Term Position until 30 June 2027
The Change Assurance Lead supports the successful delivery of technology and business changes by planning and leading change assurance, testing, release coordination, and organisational change activities. The role works closely with project teams, stakeholders, and users to ensure changes are implemented safely, effectively, and aligned with business objectives.
Key responsibilities include developing change plans, assessing impacts and risks, coordinating testing and release activities, supporting communication and training initiatives, and providing expert advice to leaders. The role also drives continuous improvement, oversees implementation readiness, and ensures quality outcomes through strong collaboration with delivery teams and business stakeholders.
What we’re looking for
You’re someone who:
- Builds strong relationships with stakeholders, understands their needs, and works collaboratively to achieve positive outcomes.
- Applies structured change management practices to support successful implementation, adoption, and continuous improvement initiatives.
- Thinks critically, considers the broader business context, and develops practical solutions to complex problems.
- Leads complex projects and programs, effectively managing resources, stakeholders, risks, and deliverables to achieve strategic objectives.
- Provides expert project assurance, evaluates project performance, and delivers evidence-based recommendations to support informed decision-making.
Click here to access the Position Description.
Qualifications and experience
You’ll bring:
- Demonstrated experience in testing, release management, & organisational change management within ICT environments (mandatory)
- Relevant certification in oganisational change management (mandatory)
- Hands-on experience with enterprise platforms (e.g. M365, HR/Finance systems, identity, networks) (mandatory).
- Skilled in planning for interdependencies, transition risks, and performance disruption. (mandatory)
- Experience working within structured delivery methodologies (Agile, Waterfall, or hybrid) (desirable)
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
Applications close at 11.59pm on Wednesday, 23rd September 2026.
Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Sandra Sowerby – Senior Manager Change Assurance via sandra.sowerby@transport.vic.gov.au.
Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy.
Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.
