Title:  Communications and Stakeholder Lead (Maintenance)

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

About the Communications and Customer Experience Division

The Communications and Customer Experience Division supports the Department of Transport and Planning to deliver on the Government's transport and precincts agenda. We do this through clear communications, genuine engagement and marketing campaigns that resonate with people because they are focused on delivering better outcomes for people, wherever they live. The division innovates with communications approaches to support organisational, cultural and behavioural change. We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role

This is a Fixed term position until 30 June 2027

The Communications and Stakeholder Lead plays a key role in supporting the Communications and Stakeholder Manager to deliver clear, consistent, and effective communications for the road maintenance program.

This role is responsible for developing and implementing a strategic communications plan, using a variety of channels including digital platforms, marketing, video, social media, stakeholder engagement, and community information.

Success in the role relies on strong collaboration with stakeholders across operational teams to monitor and track program progress. The position also works closely with colleagues across the wider communications team to ensure a coordinated and aligned approach.

 To access the Position Description, please click here.

Position Outcomes / Accountabilities

• Leading project management across timelines, resource planning, delivery outputs, and budget management.
• Proactively identifying reputational risks and implementing effective mitigation strategies.
• Ensuring communication strategies and activities align with the broader divisional objectives.
• Developing a deep understanding of projects and programs, collaborating closely with project teams to support delivery while triaging and prioritising communication outputs.
• Delivering comprehensive communications and engagement plans that clearly define stakeholders, key messages, channels, potential issues, and proposed mitigations.
• Overseeing the execution of communications and engagement activities to a high standard and within agreed timeframes.
• Evaluating communications effectiveness by engaging with relevant communities and capturing lessons learned to inform future initiatives.
•  Performing other duties as required under Section 31A of the Public Administration Act 2004 (Vic), consistent  with the role’s classification, skills, and capabilities.

Key Selection Criteria

We’re looking for a skilled and driven professional to join the Department of Transport and Planning in the role of Communications and Stakeholder Lead

This position plays a key role in delivering high-quality outcomes by driving projects, solving complex problems, and supporting key initiatives that shape Victoria’s transport future.

To succeed in this role, you’ll demonstrate strong critical thinking and problem-solving skills, delivering practical solutions that support long-term outcomes. You’ll have a keen focus on customer needs, tailoring services to deliver value and effectively manage risk. Your ability to build productive stakeholder relationships and communicate with clarity and influence will be essential. You’ll also bring experience in translating strategy into action through well-governed, outcome-driven projects.

This is an exciting opportunity to make a real impact through meaningful work in a collaborative, fast-paced environment.

Personal Attributes

The ideal candidate will be a collaborative and adaptable team player who builds strong partnerships to achieve shared goals. They demonstrate a commitment to co-creation, foster trust through reliable delivery, and guide teams through complex discussions to reach aligned decisions. With a strategic mindset, they adapt quickly to shifting priorities and inspire others by connecting day-to-day work to broader organisational outcomes.

Qualifications and Experience

Mandatory

• Relevant tertiary qualification or equivalent experience in communications, engagement, public relations, education or a similar discipline

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

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Applications close 11.59pm on 10 July 2025 

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Sara-Jane Delaney - Manager Communications and Stakeholder via  sara-jane.delaney@transport.vic.gov.au  

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.