Title:  Data and Reporting Analyst

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

Network Design and Integration delivers transport priorities through the planning, development and maintenance of an integrated pipeline of projects and strategic initiatives that provide safe, efficient and sustainable outcomes to all Victorians.

Public Transport Ticketing (PTT)

The PTT System will ensure Victoria has a ticketing system that is fit for purpose for 15 years and beyond to meet customers’ expectations and the challenges of the transport network, while facilitating the efficient collection of fare revenues and unlocking potential benefits.

The PTT system will replace the existing Myki system with Account Based Ticketing (ABT), where customer information is stored in a centralised back office system. ABT will enable greater travel choice for customers as well as flexibility to implement fare and policy changes quickly and to introduce new products. The PTT system will be rolled out progressively.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role

This is a 2-Year Fixed Term role.

The Data and Reporting Analyst is responsible for designing, coordinating, and managing data integration and reporting requirements for the ABT system, working closely with a multi-disciplinary team of subject matter experts (SMEs) and reporting to the Senior Project Manager – Customer Channels. This role serves as a key liaison between the Department and the PTT supplier, ensuring the ticketing system supports fare policy objectives and delivers structured, actionable data to the Department’s technology platforms.

The role encompasses oversight of data flow architecture, system interface requirements, data quality management, and reporting system alignment. It also involves supporting testing, change management, training, trials, and operational readiness activities related to data processes.

The Data and Reporting Analyst reports to the Senior Project Manager – Customer Channels.

To access the Position Description, please click here.

Position Outcomes / Accountabilities

• Timely and accurate integration of the Department’s topology data into the PTT supplier’s ticketing system to reflect changes in the public transport network.
• Successful ingestion of operational data from public transport operators—regardless of data format or system sophistication—into the PTT supplier’s systems.
• Full alignment between the Department’s reporting system requirements and the PTT supplier’s data outputs, including ensuring the delivered data supports policy, operational, and financial reporting needs.
• Effective contribution to the analysis, design, and testing of data and reporting capabilities, working with business stakeholders to validate that contracted requirements are met.
• Ongoing review and validation to ensure the Department’s data requirements are captured, processed, and made accessible for decision-making.
• Support for executive decision-making through the provision of reliable data and facilitation of stakeholder engagement and endorsement processes.

Key Selection Criteria

The DTP is seeking a skilled data professional with expertise in ETL, data warehousing, and business intelligence to drive data-driven decision-making and impactful outcomes. You will design reporting systems, resolve complex data integration issues, and promote collaboration and transparency across teams. With strong contract management skills, you’ll ensure data compliance, align deliverables with strategic goals, and adapt workflows to evolving priorities.

Qualifications and Experience

Mandatory:

• Demonstrated experience in managing and integrating complex data and reporting systems, particularly across multiple platforms or suppliers.

Desirable:

• Tertiary qualification in IT, commerce, or a related field.
• Strong working knowledge of data management practices, including storage, transformation, and retrieval.
• Experience developing robust reporting models for performance monitoring and strategic planning.
• Familiarity with public transport operations and data standards.

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

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Applications close 11:59 pm on Sunday 06 July 2025.

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Daniela McMurray, Director Technical via Daniela.mcmurray@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.