Title:  Delivery Liaison Officer - Metro

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role

Job Location: 525 Collins Street, Melbourne , Sunshine or Ringwood
The Delivery Liaison Officer (DLO) acts as a key link between internal teams and external stakeholders, including the Minister’s Office and local government. The role supports effective information sharing, timely advice, and coordination of correspondence through systems such as eBriefing to support better decision-making.

Working within Road Maintenance Operations and closely with metro executive teams, the DLO responds to information requests and helps resolve local issues affecting the road network. The role also provides administrative support, prepares briefs and reports, manages competing priorities, and ensures tasks are completed accurately, on time, and to required standards.
 

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Builds strong partnerships with stakeholders to support problem-solving and develop practical, effective solutions.
• Applies systems thinking to understand complex issues by breaking them down and considering the wider context.
• Uses sound critical thinking to assess information, stakeholder needs, and options before making informed recommendations.
• Adapts easily to changing priorities, remains flexible in approach, and is open to learning new ways of working.
• Understands stakeholder, organisational, and political contexts to manage expectations and ensure solutions are appropriate and fit for purpose.

Click here to access the Position Description.

Qualifications and experience 

You’ll bring: 

• Proven experience drafting high-level written communications. (Mandatory)
• Strong stakeholder management experience, with the ability to engage and manage diverse relationships. (Mandatory)
• A tertiary qualification in a relevant discipline (desirable). 
  
  

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Thursday, 23rd of July 2026.  

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Ebony Phillips, Strategic Advisor via ebony.phillips@transport.vic.gov.au
  

Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important Information 

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.