Title:  Department Liaison Officer

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

About the group

People, Legal and Governance provides business enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs

About the role

This is a fixed term position till June 2026

The Departmental Liaison Officer provides high-level support to the Minister’s Office by coordinating ministerial briefings, correspondence, cabinet matters and parliamentary business. Acting as a key conduit between the Minister’s Office, the Secretary and the Department, the role ensures the efficient flow of complex information and advice. Working with limited supervision, the position manages communication channels, tracks ministerial requests and coordinates records and responses. The role also plays a strong quality assurance and continuous improvement function, ensuring documentation and processes meet required standards and protocols.

Position accountabilities

• Facilitate strong working relationships between the Minister's office and the Department as well as other ministerial offices.

• Manage and coordinate administrative and communication requirements and protocols between the Minister's office and the Department.

• Provide quality assurance for briefings, correspondence and other documentation from the Department.

• Contribute to strategies and solutions for effective management of information between the department and ministerial offices.

• Assist and advise the office of the Secretary, senior departmental officers and ministerial staff on relevant administrative and other matters.

• Uphold VPS values, acceptable behaviours and contribute to a positive team culture within the Minister’s office

More information available in the PD – CLICK HERE: PD DLO DEC 25.pdf

Key Selection Criteria
Success in this role requires the ability to build and sustain relationships by working collaboratively across teams and proactively adding value for stakeholders. The role calls for sound judgement and critical thinking to interpret guidelines, resolve issues and prioritise work effectively, while maintaining accurate records and delivering tasks against agreed plans. A strong focus on innovation and continuous improvement is essential, including seeking feedback, leveraging existing systems to improve quality and efficiency, and adapting communication and approaches to meet diverse stakeholder needs in a fast-paced environment.

Qualifications and experience

Desirable

• Understanding of the functions and operation of government, including Cabinet, Parliament, and procedures associated with legislation, together with experience in the public sector.

• Knowledge of or familiarity with the Transport Sector and/or Planning policy environment.

• Experience in the use of Microsoft Office 365 and Government eBriefings system or similar

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Sunday 4 January 2026.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Nicole Dalairas, Senior Departmental Liaison Officer at Nicole.dalairas@transport.vic.gov.au

Important Information:

If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.