Title:  Digital Product Lead

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

The Digital Product Lead is responsible for supporting the end-to-end management of the DTP intranet, delivery of internal digital products and contract management.

The role sits within the Internal Communications team to support and deliver on the internal communications strategy, content design and production all while ensuring our digital products are optimised to meet user needs and organisational priorities.

Working under the direction of the Manager, Internal Communications, the Digital Product Lead contributes to product roadmap development, backlog management and delivery coordination. The role balances short-term delivery needs with longer-term improvement initiatives, ensuring digital services are reliable, accessible, and continuously improved through evidence-based decision-making.

The position works closely with multidisciplinary teams including developers, designers, analysts and operational stakeholders to deliver integrated and high-quality digital experiences.

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Identifies and responds to customer requirements. You use understanding of the customers’ context to tailor services and ensure outcomes are delivered, effectively managing risks to service delivery.
• Understands the clients or stakeholders’ context to design and implement systems for continuous improvement within team or organisation. You review and analyse internal and external information to improve effectiveness and quality of work.
• Integrates improved capabilities into service delivery processes. You assume the role of solution architect or project manager where there’s a balanced focus between technology focus and strategy focus.
• Understands associated costs of operations and seek efficient ways of operating. Where external vendors are involved, ensure good understanding on engagement terms and hold parties involved accountable in delivering against agreement.
• Manages small to medium-sized projects independently, ensuring delivery aligns with agreed scope, time, and budget constraints.
• Designs initiatives that leverage digital technologies and ensure compliance with emerging legislative trends.
• Considers data sources, collection and structure impacts in the delivery of data analysis. You can generate statistics and reporting, leading to decisions under the guidance from subject matter experts.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Tertiary qualifications in digital communications, product/project management or equivalent experience (mandatory).
• Demonstrated experience (5 years+) managing digital products in complex organisations (mandatory).
• Demonstrated experience managing Agile roadmaps, backlogs and multidisciplinary delivery teams (desirable).
• Proven ability to communicate product vision and influence senior stakeholders (mandatory).
• Experience delivering multi-channel digital services and system integrations (desirable).
• Experience writing stories and functional requirements (desirable).

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Friday, 7th August 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Erin Mc Fadden, Manager Internal Communications at erin.mcfadden@transport.vic.gov.au

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy. 

Important Information

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