Title:  Director Delivery

About Us 

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

Network Design and Integration delivers transport priorities through the planning, development and maintenance of an integrated pipeline of projects and strategic initiatives that provide safe, efficient and sustainable outcomes to all Victorians.

About the Public Transport Ticketing

The Public Transport Ticketing (PTT) branch operates as a Centre of Excellence for the delivery of the new Statewide public ticketing solution. Our portfolio of Delivery includes Train, Tram and Bus ticketing across the state. PTT works closely and collaboratively with policy, Commercial Advisory and Operational areas throughout the contracting lifecycle to ensure successful delivery of all State side ticketing requirements within the new ticketing solution.

About the Role 

This is a fixed term 2 year SES 1 contract

The Director Delivery is a senior leadership position within the Public Transport Ticketing (PTT) branch, responsible for overseeing the end-to-end delivery of the open loop payments system. This includes leading a multidisciplinary team to ensure successful integration, deployment, and operationalisation of the program, while meeting stakeholder expectations, regulatory obligations, and broader departmental objectives.

Reporting to the Executive Director, Public Transport Ticketing, the Director will act as the central authority for all Open Payments activities across the PTT program. The role works closely with internal workstreams and a range of external stakeholders, including vendors, government agencies, and industry partners to ensure seamless implementation. It also encompasses the development of targeted communication and marketing strategies to support project delivery and stakeholder engagement.

The ideal candidate will bring deep expertise in delivering large-scale technology or change programs, preferably within the public transport or payments sectors. A strong track record of leading high-performing teams, advising senior stakeholders, and embedding continuous improvement based on performance insights will be critical. Experience in change management, planning, and performance reporting will also be valued.

To view a copy of the position description click here

Qualifications

• Degree qualification in engineering, project management, business or related discipline
• Demonstrated experience working on major change projects and/or technology projects in the public/private sectors, preferabily in transport sector

How to Apply 
Applications should include a resume and a cover letter.  

Applications close 11.59pm on 1 July 2025.

For further information about the role please contact Susan Palmer-Cannon, A/ Executive Director Public Transport Ticketing via susan.palmer-cannon@transport.vic.gov.au