Title: Enterprise Asset Management Application Support Officer
Salary: VPS 5 $113,022 - $136,747 plus superannuation
About us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.
Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all.
We foster a safe, inclusive and constructive place to work.
Network Design and Integration delivers transport priorities through the planning, development and maintenance of an integrated pipeline of projects and strategic initiatives that provide safe, efficient and sustainable outcomes to all Victorians.
About the role
The Enterprise Asset Management Business Application Support Officer plays a key role in supporting the Department of Transport and Planning’s Transport Asset Management (TAM – IBM Maximo) application, a core component of the Victorian Transport Asset Management Platform (VTAMP). Working closely with the Manager, the role provides Level 2 operational support, including managing incidents, troubleshooting system and mobile app issues for field inspectors, and proactively identifying faults across TAM and its integrated systems, including ArcGIS, FME and Autodesk Construction Cloud. The role also assists in maintaining and updating asset information for asset classes within TAM, including classification specifications, road maintenance work types and inspection forms, implementing changes that arise from asset data requirements or updated business processes.
Key Selection Criteria
The role requires strong critical thinking and problem-solving skills, including the ability to interpret guidelines, analyse information and make informed decisions in ambiguous situations. It also demands the ability to influence and persuade stakeholders by tailoring communication and linking ideas to organisational needs, while fostering innovation and continuous improvement to enhance systems, processes and team performance. Technical capability in reporting and applying Asset Management Systems is essential to support assurance, integration and data-driven improvement.
To access the Position Description, please click here.
Position accountabilities
DTP is seeking a specialist to provide high-level advice, analysis and corporate support within a complex operational environment. The role addresses specialised issues, delivers expert guidance and contributes to policy and organisational improvements through evidence-based research and analysis.
A strong focus of the position is understanding stakeholder needs and organisational priorities to ensure advice and recommendations are relevant, accurate and strategically aligned. The successful candidate will influence thinking, adapt concepts to new situations and contribute to solutions that may have impact beyond the immediate work area. This includes shaping analysis that informs policy development, enhances performance and supports whole-of-government objectives.
The role offers the opportunity to apply subject-matter expertise in a high-impact setting and contribute to outcomes that support Victoria’s transport system and community. Candidates will demonstrate initiative, sound judgement and the ability to translate specialist knowledge into practical advice that improves organisational capability and decision-making.
Qualifications and experience
· A minimum of five years’ hands-on experience using IBM Maximo (mandatory), with experience in system administration considered advantageous (desirable).
· Experience in designing and developing Power BI reports (mandatory).
· Experience in using SQL for data querying, analysis and troubleshooting (desirable).
· Sound knowledge of ArcGIS, GIS databases, FME, Autodesk Construction Cloud and Maximo linear referencing (desirable).
· Tertiary qualifications in a related field and/or significant experience in a similar role (desirable).
Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.
What we offer
Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
For further details please refer to Careers at the Department of Transport and Planning.
Pre-employment checks and employment conditions
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Non-VPS applicants will be subject to a probation period of six months.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.
Applications close at 11.59pm on Wednesday, 11th February 2026.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Adam Chow - Manager, Enterprise Asset Management Business Applications via Adam.Chow@Transport.vic.gov.au.
Important Information:
· If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.
