Title: HR Operations Advisor
About us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.
Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all.
We foster a safe, inclusive and constructive place to work.
About the group
People, Legal and Governance provides business-enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs.
About the Role
he HR Operations Advisor plays a critical role in managing the employee lifecycle and maintaining DTP’s organisational structure within our HCM platform VicGov People. This position works closely with other members of HR Operations to deliver a fit-for-purpose service delivery that enhances operational efficiency and effectiveness within the branch.
This position provides a customer centric experience for stakeholders and is responsible for processing employee lifecycle changes, overseeing the integrity of people and position data, and offering strategic advice to stakeholders across the Department. This role requires strong attention to detail, analytical skills, and a comprehensive understanding of HR policies and procedures.
To access the Position Description, please click here.
We are seeking a proactive professional who applies systems thinking and critical problem-solving to analyse complex situations, interpret guidelines, and make informed decisions that consider broader organisational impacts. The successful candidate will demonstrate strong customer focus, stakeholder management, innovation, and resilience, delivering tailored outcomes while continuously improving services and responding constructively to challenge and feedback.
Position Outcomes / Accountabilities
– Exercises a high level of attention to detail when processing employee lifecycle changes, such as onboarding, transfers, and employee data changes. As well as the delivery of data entry and maintenance of DTPs organisational structure within the VicGov People system.
– Has comprehensive knowledge of business processes, HR policies, and systems to deliver best practice advise and innovative solutions to stakeholders. Has demonstrated the needs of the stakeholder have been understood and has collaborated with cross-functional teams to implement a solution in alignment with
system, governance, and legislative requirements.
– Serves as a subject matter expert on HR policies and procedures relating to employee lifecycle and position management, providing accurate and timely guidance and interpretation to stakeholders.
– Uses an analytical mindset to identify and correct errors in people and position data, ensuring accuracy and consistency within the VicGov People system. Has demonstrated the ability to recognise trends, analyse data, and make informed recommendations to leaders.
– Participates in a culture of continuous improvement by collaborating with others, soliciting feedback, and contributing ideas of process enhancement to improve service delivery and resolve stakeholder concerns.
Qualifications and Experience
Mandatory
– Strong understanding of HR policies and procedures. – Experience working within SAP SuccessFactors Employee Central.
Desirable
– Degree in Human Resources, or a related field. – Experience operating within HRIS platforms.
What we offer
• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture
Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.
As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.
What we offer
Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.
For further details please refer to Careers at the Department of Transport and Planning.
Pre-employment checks and employment conditions
All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Non-VPS applicants will be subject to a probation period of six months.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
If have any issues, click here for Quick Reference Guide on how to apply.
Applications close at 11.59pm on Thursday, the 12th of February 2026.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Amanda Lowe, Team Leader People Operations & Improvement via amanda.lowe@transport.vic.gov.au.
Important Information:
If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.
