Title: Manager, Employee Experience
Join us and be part of Victoria’s Big Build, working within the award-winning Level Crossing Removal Project. We’ve already removed some of Victoria’s most dangerous level crossings, and we’re not stopping any time soon with work to last us until at least 2030. There has never been a better time to get amongst the action!
About the role
Our Employee Experience team are looking for a Manager, Employee Experience to work on a job-share basis with skills in leading a team, people change management and showcasing employee-centered design to join their team. This role is critical for the Employee Experience team to implement strategies to elevate and embed the employee experience through the alignment of people systems, processes and services.
As Manager, Employee Experience you will be a leader looking to innovate new ways to enhance the employee experience at Level Crossings.
On a weekly basis, you will find yourself:
- Championing employee-centred decision-making and strategies to enhance employee experience.
- Develop innovative people solutions using feedback loops, surveys, and analytical insights.
- Manage LXRP’s experience surveys across key employee journey touchpoints.
- Lead cross-functional projects to deliver people change and improve people services and programs.
- Collaborate with P&C teams to enhance employee experience and workforce planning.
- Contribute to strategic planning and decision-making in P&C.
- Challenge conventional thinking and promote an adaptive mindset.
- Provide leadership, coaching, and development to inspire the team.
This is a three (3) year fixed term job-share position, paying a salary between $138,631 and $185,518 plus superannuation (pro-rata) with hybrid working arrangement (a mix of office and home/remote based working). The office you will be working from is in Melbourne CBD and you will also have the option to access flexible working arrangements if you need them – many LXRP employees work flexibly.
The Employee Experience team’s anchor day in the Melbourne CBD office is Wednesday and you have the freedom to choose your second office day each week for optimal team collaboration.
About you
You are someone that loves to sink your teeth into the employee lifecycle and project management.
Let’s get technical – what skills do we expect you to have?
- Project management capability with proven experience delivering employee experience projects.
- People Change leadership experience with the ability to apply change-management principles and best-practice technical knowledge to drive a culture of continuous improvement, innovation and customer service, with a focus on the employee experience.
- Knowledge of the employee lifecycle with a deep understanding of hire to retire people processes.
- Functional or team leadership experience within a people change environment.
- Demonstrated proficiency in people systems.
- A strong track record implementing operational efficiency/continuous improvement programs. and experience leading and driving change initiatives.
At LXRP we embrace diversity and inclusion. We actively strive to remove barriers and encourage applications from people of any age, or disability, Aboriginal and/or Torres Strait Islanders, culturally and linguistically diverse or LGBTIQA+. We will adjust our recruitment process to ensure that you are able to participate to the best of your ability.
About LXRP
At LXRP we’re not only removing level crossings but also removing barriers and creating a long-lasting legacy for our communities.
Inclusion is a priority for us, and we are committed to creating an employee community that reflects those in which we work. We value diverse representation at all levels of the organisation.
As leaders in the transport sector, we provide secure pathways into the industry for:
- Women
- People who identify as LGBTQIA+
- People living with a disability
- Aboriginal and Torres Strait Islanders
- Refugees or asylum seekers
- People facing barriers to employment.
We offer and encourage flexible work and purchased leave arrangements for all employees to support wellbeing, family or carer commitments and other personal circumstances.
We also place great importance on professional development and growth through both formal training opportunities and lessons learnt.
Health, safety and wellbeing are at the heart of what we do. We aim to create a safe and healthy workplace for everyone, every day, everywhere.
What next?
To apply – just submit your CV.
No need to submit a separate address of the key selection criteria, and no need for a cover letter. Instead, we like to ask some assessed questions in the application form to get to know you better outside of what is written on your CV.
In this instance the questions are:
- Why are you passionate about working in employee experience? (150 word limit)
- Share an example where you applied human-centered design to a piece of work or project you were responsible leading. What was the outcome? (500 word limit)
- Tell us about an experience you have had implementing a people change project . We would like to hear about the techniques used to listen to the employees, your analysis of the output that validated the change and the overall outcome of your change. (500 word limit)
- If we asked a direct report to describe your leadership style, what would they say? (150 word limit)
After assessing your CV and answers to the above questions, the next steps of the recruitment process might include:
- a phone screen to learn more about you, and you to learn more about us
- an interview to understand more about things you have worked on in the past
- a practical activity where you can showcase your skills and potential
Please note: the successful candidate will be required to undergo pre-employment checks which include national police checks and misconduct screening.
Need more information?
Click Here to view the position description.
For specifics about the role, send Raelene Patena (Director, Employee Experience) an email on Raelene.patena@levelcrossings.vic.gov.au.
For specifics about the recruitment process entailed, or a confidential discussion around any special accommodations or adjustments to the recruitment process you may need in order to participate to the best of your ability, contact Amy Ray (Talent Acquisition Adviser) on 0474 348 059 or connect with her on LinkedIn.
Visit us: levelcrossings.vic.gov.au
