Title:  Manager, People Experience and Solutions

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.   

About the role 

The Manager, People Experience and Solutions leads the delivery of strategic People initiatives, projects and digital solutions that support the organisation’s People Strategy. This opprtunity translates agreed priorities into practical outcomes, improves HR services and enhances the employee experience through technology, automation and AI-enabled solutions.

Key responsibilities include leading and developing a team, overseeing project delivery, governance and risk, providing executive advice, and building strong stakeholder relationships. The role also drives service improvements, supports organisational change and monitors performance to ensure initiatives deliver measurable benefits and continuous improvement. 

What we’re looking for 

You’re someone who: 

• Demonstrates strong project leadership, managing complex initiatives, risks and competing priorities to deliver successful outcomes.
• Drives innovation and continuous improvement, embedding quality practices, measuring performance and identifying better ways of working.
• Applies strategic and critical thinking to solve complex organisational challenges, anticipate future needs and leverage emerging technologies and digital solutions.
• Builds strong stakeholder relationships, effectively communicates, influences and negotiates to gain support and achieve shared outcomes.
• Applies advanced human-centred design principles to develop practical, user-focused solutions and improve services and organisational capability.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• A relevant tertiary qualification in business management, organisational change management, human resources, project management, or a related discipline or equivalent professional experience (mandatory).
• Demonstrated experience in applying HCD in projects to improve outcomes (mandatory).
• Demonstrated experience leading complex organisational initiatives within large or complex organisations, preferably within government or public sector environments including translating strategic priorities into delivery plans overseeing governance and risks, and achieving measurable business and service outcomes (mandatory).
• Experience applying project management frameworks and methodologies e.g. Agile or similar (desirable).
• Experience working on ServiceNow implementations and HR transformation projects including AI implementations (desirable).

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.  

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Wednesday, 25 November 2026. 

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Kelly Vandrine, Senior Manager, People Performance and Strategy, at Kelly.vandrine@transport.vic.gov.au

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important information

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