Title:  Manager, People Projects

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

This is a 12-month Fixed Term position.

 The Manager People Projects leads the business implementation of the ServiceNow Human Resources Service Delivery (HRSD) program, ensuring successful delivery, adoption, and transition to business-as-usual. The role oversees business engagement, stakeholder alignment, change readiness, process improvement, ensuring teams are supported, engaged and equipped to deliver a high-quality employee and manager experience.

It leads a small team to represent business needs within the broader project, working closely with program, technology, and implementation partners. The role manages budgets, reporting, risks, and governance, while driving process standardisation, resolving cross-divisional issues, and ensuring successful adoption of new HRSD systems and ways of working.
 
What we’re looking for (Selection Criteria) 

You’re someone who: 

• Leads complex organisational change and project delivery, translating strategy into structured plans with strong governance, clear roles, risk management, and measurable outcomes.
• Leads and develops high-performing teams, providing clear direction, coaching and support to achieve outcomes while fostering a positive and customer-focused culture.
• Applies advanced critical and systems thinking to solve complex problems, working across functions and with senior stakeholders to design practical, sustainable solutions.
• Drives innovation and continuous improvement by identifying opportunities to enhance systems, processes, and service delivery using data, insights, and emerging technologies.
• Leads stakeholder engagement and change management, building trusted relationships and delivering communication and adoption strategies that support lasting behavioural change.
• Communicates clearly and effectively, with a strong customer focus, tailoring solutions to user needs and ensuring complex information is conveyed in a structured and professional way.

Click here to access the Position Description. 

 
Qualifications and experience 

You’ll bring: 

• A relevant tertiary qualification in business, HR, organisational change, project management, or a related discipline (desirable).
• Demonstrated experience leading complex organisational initiatives in large or public sector environments, using structured project management approaches such as Agile.
• Experience in HR transformation and ServiceNow implementations (highly desirable). 

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

 
Applications close at 11.59pm on Wednesday 24 June 2026.  

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Kelly Vandrine, Senior Manager, People Performance and Strategy at Kelly.vandrine@transport.vic.gov.au.

Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important Information 

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.