Title:  Marketing Advisor - Future Public Transport Ticketing

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

The Communications and Customer Experience Division is a Group within the Department of Transport and Planning, and is responsible for developing innovative customer communications approaches to support organisational, cultural and behavioural change.

About the role

*This is a Fixed Term Position until 30th June 2027*

Key Selection Criteria
The ideal candidate will demonstrate strong project and campaign delivery skills, with the ability to define, coordinate and monitor work to achieve outcomes that align with organisational goals.

 

They will communicate with clarity and impact, effectively influencing and engaging diverse audiences. Flexibility, adaptability and a clear sense of purpose will underpin their approach, enabling them to navigate change and contribute to meaningful outcomes for the community.

To access the Position Description, please click here.

Position accountabilities

The Department of Transport and Planning is seeking an experienced Marketing Advisor – Future Public Transport Ticketing to support the delivery of high-impact marketing campaigns and initiatives that engage the community and promote the future of Victoria’s transport network.

In this role, you will plan and coordinate marketing activities to ensure they are delivered on time, within budget, and in line with brand and strategic objectives. You will develop campaign materials tailored to specific channels and audiences, monitor expenditure and procurement activities, and prepare reports, briefs and presentations to support key projects.

Collaboration is key – you will work closely with internal teams, external stakeholders, media and creative agencies to ensure marketing activities are well-coordinated, targeted and effective. You will also play a vital role in maintaining strong relationships across the department and contributing to a positive, inclusive and flexible team culture.

This is an excellent opportunity for a motivated marketing professional to apply their skills in project and campaign delivery, stakeholder engagement and creative execution within a dynamic and purpose-driven organisation shaping the future of public transport in Victoria.

Qualifications and experience

 Mandatory

Tertiary qualification or equivalent experience in marketing, communications or a related field.

Desirable

Demonstrated experience working in a project environment desirable.

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification.

 Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Monday, 24th November 2025.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Cara Sputore – Marketing Manager via cara.sputore@transport.vic.gov.au.

Important Information:

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