Title:  Network Permits Officer

About Us

The Department of Transport and Planning seeks to create thriving places and connected communities by ensuring Victoria’s transport and land use is safe, sustainable and integrated. Our job is to further integrate the transport network and land uses to improve the delivery of services to Victorians for simpler, quicker, and safer journeys that connect people and places and support Victoria's prosperity and liveability.

The department is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds, and those who identify as LGBTIQ+. The department provides workplace adjustments for applicants with disabilities.

About the Group

Transport Services is a Group within the Department of Transport & Planning and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians.

About the Role
This opportunity is a Fixed Term – Part Time role until 30 June 2027 

Reporting to the Manager Network Permits, the Network Permit Officer is part of the Heavy Vehicle Operational Access team and focuses on enhancing the efficiency of processing consent applications for the heavy vehicle sector. This role requires strong organisational skills and the ability to work independently, while also collaborating effectively with various internal and external stakeholders, including the National Heavy Vehicle Regulator. The officer will demonstrate excellent customer service abilities, with clear written and verbal communication. Additionally, they will actively seek opportunities to improve current work practices to support ongoing advancements within the heavy vehicle industry.

To access the Position Description, please click here.

Position Outcomes / Accountabilities

• Customer Service – The incumbent effectively delivers an exceptional customer-oriented service to all internal and external customers and stakeholders.
• Collaboration – The incumbent uses negotiation and influencing skills to build effective relationships with internal and external stakeholders to ensure the business area’s objectives are communicated and prioritised.
• Heavy Vehicle Consents Assessments – The incumbent reviews and consents to heavy vehicle permit applications in a timely and efficient manner through collaboration with other road managers and teams within Operational Access.
• Problem Solving - Exercise professional judgement in the assessment and consent to permit applications to ensure the safe and efficient movement of over-dimensional vehicles on the road network.
• Stakeholder Engagement – The incumbent negotiates with and influences key stakeholders including the National Heavy Vehicle Regulator to remove or minimise barriers to improved service delivery.
• Promote and support safe, inclusive and flexible team operations.
• In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned

• consistent with employment classification, skills, and capabilities.

Key Selection Criteria

The ideal candidate will demonstrate a strong customer focus by actively monitoring satisfaction and seeking continuous improvement and innovation opportunities. They will contribute ideas to enhance work quality and maintain high standards, even under pressure. Skilled in critical thinking and problem solving, they will interpret guidelines or independently analyse situations to resolve issues effectively. With excellent stakeholder management, they will add value, build connections, and address concerns constructively. Their communication skills will enable them to deliver clear, concise, and impactful presentations tailored to their audience, ensuring a thorough understanding of key topics.

Personal Attributes

The ideal candidate will adapt quickly to changing priorities and work comfortably with teams both within and outside their organisation. They will collaborate effectively, share information openly, support team goals, and willingly assist others, fostering a cooperative and flexible work environment.

Qualifications and Experience

Desirable   

• Experience relevant to the capabilities of the role.

Role Specific Requirements

• Current Driver’s License 
• May involve evening or weekend work, including occasional overnight travel

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

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Applications close 11.59pm on Thursday, 26th of June 2025 

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role, please contact Catalina Broomhall – Manager Network Permits, catalina.broomhall@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.