Senior Advisor, Change

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

This is a 12-month Fixed Term position.

The Senior Advisor Change leads organisational change initiatives supporting the implementation of ServiceNow HR Service Delivery (HRSD) and broader People division transformation programs. The role drives stakeholder engagement, organisational readiness, adoption, and behavioural change, applying structured change management, communication, learning, and service design approaches to ensure successful transition, sustainable adoption, and delivery of business benefits.

The role leads organisational change strategies for ServiceNow HRSD and broader transformation initiatives, partnering with stakeholders to deliver effective adoption outcomes. Key responsibilities include change planning, stakeholder engagement, communications, training, risk and readiness assessments, governance compliance, and monitoring benefits realisation to support sustainable service delivery, continuous improvement, and successful organisational transition.

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Proven ability to lead organisational change and transformation initiatives, delivering sustainable adoption of new systems, processes, and ways of working.
• Strong skills in stakeholder engagement, communication, and change leadership, building trusted relationships and driving organisational readiness.
• Demonstrated critical thinking and problem-solving capability, developing practical solutions to complex cross-functional challenges.
• Experience designing and implementing continuous improvement initiatives that enhance employee experience, service delivery, and operational effectiveness.
• Excellent communication and strategic planning skills, with the ability to manage governance, risks, emerging trends, and future-focused transformation opportunities.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Relevant tertiary qualifications in business, organisational change, HR, psychology, project management, or related fields are desirable.
• Demonstrated experience leading complex organisational change initiatives, ideally within large or government/public sector organisations.
• Proven ability to develop and implement change management strategies using recognised methodologies (e.g. Prosci, ADKAR), including stakeholder engagement, communication, training, and adoption planning.

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Wednesday 24 June 2026.  

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Kelly Vandrine, Senior Manager, People Performance and Strategy at kelly.vandrine@transport.vic.gov.au

Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important Information 

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