Title:  Senior Business Support Officer

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

The Senior Business Support Officer provides high-level executive and business support to the Executive Director and leadership team. The role manages diaries, meetings, inboxes, records and priorities, helping executives meet deadlines and deliver key outcomes. It requires strong interpersonal, communication and stakeholder management skills.

Key responsibilities include coordinating meetings and documentation, managing stakeholder relationships, using business systems such as Microsoft 365, e-Briefings, Oracle and Content Manager, and improving administrative processes. The role also supports briefings, reports, approvals and divisional activities, with other duties assigned as appropriate to the position.
 

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Is flexible and adaptable, with the confidence to adjust strategies, embrace new approaches and bring others along to achieve the best outcomes.
• Works collaboratively, building strong relationships, sharing knowledge and connecting teams to achieve shared goals.
• Drives innovation and continuous improvement, using insights and feedback to improve processes, quality and service delivery.
• Applies critical thinking and problem-solving skills, considering different perspectives to identify issues and deliver practical, sustainable solutions.
• Demonstrates strong interpersonal skills, understanding different perspectives, building trust and achieving positive outcomes for individuals and the organisation.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• A high level of proficiency in Microsoft 365 software including SharePoint (mandatory)
• Demonstrated experience working effectively and collaboratively with Executives and a broad range of stakeholders (desired)
• Demonstrated experience in using and knowledge of government business systems, processes, policies and structures (desired) 

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 
Applications close at 11.59pm on Tuesday, 22nd September 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Fiona Green, Executive Director Road Maintenance Operations at Fiona.green@transport.vic.gov.au.  

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy. 

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.