Title:  Senior Departmental Liaison Officer

About Us

The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the

delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

The department is committed to building a culture where we say 'yes' to flexible work arrangements, provide personal and professional development programs and support ways of working that help employees balance work and life.

The department is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a

disability, are from varied cultural backgrounds and those who identify as LGBTIQ+. The department provides workplace adjustments for applicants with disabilities.

People, Legal and Governance is a Group within the Department of Transport and Planning, and is responsible for providing business enabling people and corporate services functions, to drive a highperformance culture and to support integrated optio

About the Role

THIS IS A FIXED TERM 10 MONTH POSITION

The Senior Departmental Liaison Officer acts as a conduit for the channelling of complex information and advice between the Minister’s office and the Department. They play a key role in effective

management of information including flow of briefings, correspondence and other documentation in a high-pressure environment as well as developing strategies and solutions for ensuring best practice and

continuous improvement. They provide knowledge to the Minister’s office on departmental operations and an understanding of the relevant portfolio/s. The position provides high level advice to the Office of the Secretary, senior departmental and ministerial staff, supporting the Department’s responsiveness to the operational requirements of the Minister.

The position is a senior role within the team of Departmental staff in the Minister’s office and has a responsibility for upholding ministerial office engagement protocols as well as role modelling the VPS values, acceptable behaviours and helping drive a positive team and organisational culture.

To access the Position Description, please click here’.

Position Outcomes / Accountabilities

– Build strong working relationships across the Minister’s office, DTP Executive, the wider Department and other ministerial offices; ensuring responsive, proactive and effective stakeholder support and engagement.

– Coordinate administrative and communication requirements, maintain protocols and provide decision making advice between the Minister’s office and the Department.

– Develop strategies and solutions that contribute to the effective management of information between the department and ministerial offices, including information flow of briefings, correspondence and other documentation.

– Provide high level proactive and authoritative advice to the Office of the Secretary, senior departmental and ministerial staff on relevant administrative and other matters, encouraging the Department’s responsiveness to the operational requirements of the Minister.

– Liaise effectively across the DLO network, and with staff at all levels in the Group and the Department as a whole, providing assistance to the broader DLO team when required.

– Assist driving the team’s workplan while consistently role modelling VPS values, acceptable behaviours and helping drive a positive team and organisational culture.

– In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Key Selection Criteria

As a Senior Departmental Liaison Officer, you will bring a strong understanding of government structures, protocols, and departmental operations to support high-level engagement and coordination. Your ability to manage sensitive issues and deliver outcomes in a fast-paced, high-pressure environment is essential.

You will work independently to prioritise tasks, assess complex situations, and apply critical thinking to make sound decisions or escalate appropriately. Your experience in managing confidential materials and navigating competing interests ensures trusted and effective service delivery.

Strong interpersonal and communication skills are vital, as is the ability to foster relationships, resolve issues constructively, and identify opportunities for continuous improvement.

Personal Attributes

As a Senior Departmental Liaison Officer, you demonstrate resilience, adaptability, and a collaborative mindset. You remain focused and disciplined under pressure, contribute ideas openly, and respond swiftly to shifting priorities.

Your ability to work seamlessly across teams and support others ensures effective outcomes in a dynamic, fast-paced environment.

Qualifications and Experience

Desirable  

• Understanding of the functions and operation of government, including Cabinet, Parliament, and procedures associated with legislation, together with experience in the public sector.
• Knowledge of or familiarity with the Transport Sector and/or Planning policy environment.
• Experience in the use of Microsoft Office 365 and Government eBriefings system (or similar)

Role Specific Requirements

• The successful applicant will be required to work a minimum of three days per week in the office, in-line with the VPS flexible work policy.

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

Applications close at 11:59 PM on Sunday the 25th of May, 2025

Please include a resume and cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications.

For more information, contact Charlotte Kritzinger, Manager Ministerial Services Governance and Portfolio Services  at Charlotte.Kritzinger@roads.vic.gov.au

Preferred applicants will need to complete a police check and other pre-employment checks. Your information will be treated confidentially.

If you require additional adjustments across the recruitment process or accessible formats of this ad, please contact us by phone or email.