Title:  Senior Injury Management Advisor

About Us

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

People, Legal & Governance is a Group within the Department of Transport and Planning, and is responsible for providing business enabling people and corporate services functions, to drive a high-performance culture and to support integrated operations.

The People and Culture Division enables the attraction, development and retention of a high performing and diverse workforce, through driving a safe, inclusive and connected culture.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the Role

This is a Fixed Term Position for 2 years

This role is responsible for delivering injury case management, early intervention, and occupational rehabilitation services to employees. It also supports the implementation of various health and safety programs. The key objectives of the role are to reduce workplace injuries and assist employees in staying at work or returning to work after an injury. Support is provided for both work-related and non-work-related injuries.

Position Outcomes

• Provide expert advice to managers, staff, and HR Business Partners on wellbeing, workers compensation, injury management, return to work, and early intervention strategies.
• Manage relationships with DTP’s Workers Compensation insurer and oversee claim processes, ensuring accurate documentation and effective claims management.
• Support and guide managers and supervisors through employee return-to-work plans and broader wellbeing matters.
• Monitor and report on injury management and claims performance and provide relevant data insights.
• Develop and lead injury management initiatives focused on early recovery and return to work.
• Collaborate effectively with internal stakeholders (e.g. Payroll, Workplace Relations, HR) to ensure the provision of appropriate injury management support.

PD link here. Senior Injury Management Advisor

Key Selection Criteria

The ideal candidate for the Senior Injury Management Advisor role at the Department of Transport and Planning is a proactive and collaborative professional who thrives on building strong relationships with stakeholders and delivering customer-focused solutions. You will bring experience in managing diverse stakeholder needs, resolving issues constructively, and ensuring high levels of customer satisfaction. Your ability to understand customer contexts and tailor services accordingly will ensure successful outcomes and risk-aware service delivery.

You are passionate about developing others, regularly sharing knowledge, offering constructive feedback, and identifying opportunities for team growth. With a continuous improvement mindset, you actively seek ways to innovate, streamline processes, and encourage a culture of learning and innovation. You are also skilled in project delivery, capable of defining clear objectives, coordinating teams, and tracking progress to ensure outcomes are met efficiently and effectively.

This role suits someone who is adaptable, solutions-oriented, and motivated to make a positive impact across the organisation.

Personal Attributes

The ideal candidate is a collaborative team player who fosters a supportive environment, shares information, and works with purpose. You help others understand how their work contributes to broader organisational and community goals. Adaptable and responsive, you adjust quickly to changing priorities and remain effective under pressure.

Qualifications and Experience

Mandatory

• Extensive experience managing work related injuries and delivering injury management and return to work services.
• Ability and willingness to travel and work across locations within metropolitan and regional Victoria.

Desirable

• In-depth knowledge and understanding of the Victorian workers’ compensation legislation and scheme.
• Strong communication, negotiation and influencing skills and ability to build relationships and engage with a wide range of stakeholders.
• Tertiary qualification in a relevant or related field e.g., Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling.

What we offer

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

Important Information on How to Apply

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Applications close 11.59pm on Tuesday ,17th of June 2025.

All Applications should include a resume and a cover letter. All applications must be submitted through the online portal. We’re unable to consider email or manual applications at this time.

For further information about the role please contact Elias Mavros Senior Manager, Injury Management via elias.x.mavros@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.