Title:  Senior Injury Management Advisor

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

People, Legal & Governance is a Group within the Department of Transport and Planning, and is responsible for providing business enabling people and corporate services functions, to drive a high-performance culture and to support integrated operations.

The People and Culture Division enables the attraction, development and retention of a high performing and diverse workforce, through driving a safe, inclusive and connected culture.

We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.

About the role

This role is responsible for delivering injury case management, early intervention, and occupational rehabilitation services to employees. It also supports the implementation of various health and safety programs. The key objectives of the role are to reduce workplace injuries and assist employees in staying at work or returning to work after an injury. Support is provided for both work-related and non-work-related injuries

Key Selection Criteria

The ideal candidate for the Senior Injury Management Advisor role at the Department of Transport and Planning is a proactive and collaborative professional who thrives on building strong relationships with stakeholders and delivering customer-focused solutions. You will bring experience in managing diverse stakeholder needs, resolving issues constructively, and ensuring high levels of customer satisfaction. Your ability to understand customer contexts and tailor services accordingly will ensure successful outcomes and risk-aware service delivery.

You are passionate about developing others, regularly sharing knowledge, offering constructive feedback, and identifying opportunities for team growth. With a continuous improvement mindset, you actively seek ways to innovate, streamline processes, and encourage a culture of learning and innovation. You are also skilled in project delivery, capable of defining clear objectives, coordinating teams, and tracking progress to ensure outcomes are met efficiently and effectively. This role suits someone who is adaptable, solutions-oriented, and motivated to make a positive impact across the organisation

To access the Position Description, please click here

Position accountabilities

• Provide expert advice to managers, staff, and HR Business Partners on wellbeing, workers compensation, injury management, return to work, and early intervention strategies.
• Manage relationships with DTP’s Workers Compensation insurer and oversee claim processes, ensuring accurate documentation and effective claims management.
• Support and guide managers and supervisors through employee return-to-work plans and broader wellbeing matters.
• Monitor and report on injury management and claims performance and provide relevant data insights.
• Develop and lead injury management initiatives focused on early recovery and return to work.
• Collaborate effectively with internal stakeholders (e.g. Payroll, Workplace Relations, HR) to ensure the provision of appropriate injury management support

Qualifications and experience

Mandatory

• Extensive experience managing work related injuries and delivering injury management and return to work services.
• Ability and willingness to travel and work across locations within metropolitan and regional Victoria.

Desirable 

• In-depth knowledge and understanding of the Victorian workers’ compensation legislation and scheme.
• Strong communication, negotiation and influencing skills and ability to build relationships and engage with a wide range of stakeholders.
• Tertiary qualification in a relevant or related field e.g., Occupational Therapy, Physiotherapy, Exercise Physiology, Rehabilitation Counselling.

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

• Meaningful work making Victorian communities more accessible and liveable
• Professional growth and development opportunities across the department and the wider Victorian Public Services
• A hybrid working model focused on collaboration and teamwork
• Optimal work-life balance initiatives including flexible working arrangements
• Opportunity to work across multiple urban and suburban hubs
• We prioritise the development of a safe and inclusive culture

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Monday, 19 January 2026.

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Elias Mavros Senior Manager, Injury Management via elias.x.mavros@transport.vic.gov.au

Important Information:

• If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.