Title:  Senior Manager - Performance and Reporting - Metro Tunnel

About Us  

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.  

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 

Transport Services is a Group within Department of Transport & Planning, and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians

About the role  

The Senior Manager – Performance and Reporting Metro Tunnel plays a key role in overseeing performance reporting and data analysis for one of Victoria’s largest rail infrastructure projects. The role leads the review and validation of contractor performance data, ensuring compliance with contract requirements and supporting effective contract and project management outcomes. You will develop high-quality reports, manage complex data from multiple systems and provide expert advice on performance, risk and commercial matters. Working closely with project teams, contractors and stakeholders, you will support fault management, payment verification and service delivery across the Metro Tunnel and related High-Capacity Metro Trains (HCMT) projects.

This role combines strategic oversight, technical analysis and stakeholder engagement to help ensure reliable, safe and efficient rail operations for the community.  

What we’re looking for (Selection Criteria)  

To be successful in this role you will require advanced data literacy, with the ability to analyse complex data sets, develop meaningful insights and support strategic decision making through effective reporting and data visualisation. You bring strong business and commercial acumen, driving efficiency, value and informed risk management across operations. With accomplished digital capability, you integrate technology solutions into service delivery and support strategic improvement initiatives. Strong interpersonal skills enable you to build relationships at senior levels and foster collaboration across teams. You are also someone who demonstrates adaptability, confidently adjusting strategies to achieve better outcomes. A collaborative and outcomes-focused approach is essential as is supporting teams, strengthening partnerships and delivering results that contribute to organisational and community objectives. 

Click  HERE:  to access the Position Description.  

Qualifications and experience  

Mandatory

• Significant experience in collecting, preparing, modelling and analysing complex, high-volume data from multiple sources.
• Demonstrated expertise in writing complex SQL, (or related)  queries for data extraction and manipulation.
• Proven experience in the design, development, and testing of high-quality business intelligence reports, particularly using Power BI (including complex Power Query and DAX).

Desirable

• Familiarity with rail or transport asset information systems and related performance and reliability data.
• Relevant tertiary qualification in Information Technology, Data Science, Business Analytics, , or a related quantitative field.
• Proficiency in the use of advanced data visualisation and business intelligence tools, particularly Power BI, to develop and deliver effective stakeholder reporting.
• Expert-level capability in writing and optimising SQL (or related) for querying large datasets across various platforms and databases.
• Experience utilising data processing tools, such as Databricks, and advanced features of Microsoft Excel to clean, transform, and prepare data for analysis.

Pre-employment checks and employment conditions   

Relevant pre-employment screening and reference checks will be required.  

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.  

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.  

 How to apply  

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.  

Applications close at 11.59pm on Tuesday, 26 May 2026.   

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.  

For further information about the role, please contact Mark Spiteri Associate Director, Operations & Maintenance – Metro Tunnel, at mark.spiteri@transport.vic.gov.au

Redeployees  
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy 

Important Information  

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