Title: Senior Stakeholder Engagement Officer
About Us
We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.
We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.
About the role
The Senior Stakeholder Engagement Officer supports Land Registry Services by delivering clear, timely communications and engagement with customers, industry, and internal stakeholders. The role develops engagement plans, manages change communications, and leads improvement initiatives. It collaborates across government and business areas to ensure accurate, consistent, customer-focused digital content and information sharing.
The role leads stakeholder engagement and communications planning for Land Registry Services, supporting operational, policy, and system changes. It delivers engagement activities, manages change communications, and ensures clear, timely messaging for diverse audiences. It also provides strategic advice, leads improvement initiatives, and strengthens cross-government relationships to support effective information sharing.
What we’re looking for (Selection Criteria)
You’re someone who:
· Builds strong stakeholder relationships by understanding needs, organisational context, and shared priorities to achieve effective and mutually beneficial outcomes.
· Communicates with impact, delivering clear, credible, and engaging messages while confidently managing complex or sensitive discussions.
· Applies critical thinking and problem-solving to assess issues from multiple perspectives, prevent recurrence, and deliver practical, outcome-focused solutions.
· Delivers projects effectively by translating strategy into action, establishing clear governance, and managing risks to support successful outcomes.
Click here to access the Position Description.
Qualifications and experience
You’ll bring:
· A tertiary qualification in Project Management, Commerce, or Business Administration (desirable), or relevant equivalent professional experience.
· Demonstrated experience leading stakeholder engagement and communications planning for complex initiatives, operational changes, or customer-impacting projects.
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
How to apply
Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.
Applications close at 11.59pm on Thursday, 23 July 2026.
Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.
For further information about the role, please contact Stephen Yang, Manager Customer and Stakeholder Engagement, at stephen.yang@transport.vic.gov.au.
Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us.
