Title:  Team Leader HR Assist

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
People, Legal and Governance provide business enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs

About the role

As Team Leader, HR Assist you will lead a team of HR Advisors and Officers to deliver timely, accurate and customer-focused HR support across the organisation. This opportunity oversees the team that triages and manages enquiries as the first point of contact for our People Division, ensuring a consistent and seamless employee experience. You will drive process improvements, promote effective self-service solutions, and use insights to enhance knowledge resources. The role ensures HR Assist operates efficiently, delivers high-quality and compliant services, and remains responsive to evolving organisational needs.

What we’re looking for (Selection Criteria)

This role requires a strong customer focus, with the ability to understand stakeholder needs, tailor services and manage risks to ensure quality outcomes. You bring well-developed interpersonal skills, building trust and adapting communication to suit diverse audiences. A commitment to innovation drives you to improve systems and processes, fostering a culture of continuous improvement. You apply critical thinking to resolve complex issues and make informed decisions. With strong data literacy, you use insights to guide outcomes and future planning. You also demonstrate effective team management, with the ability to align workforce capability and structure to deliver organisational priorities.

Click Here: to access the Position Description.

Qualifications and experience

Mandatory

• Demonstrated capability to provide HR advice, influencing senior stakeholders and contributing to positive organisational and workforce outcomes.
• Proven experience in leading, developing, and managing high-performing teams

Desirable

• Tertiary qualification in a Human Resources or relevant field.
• Understanding of the Victorian Government's organisational context and priorities.
• Experience using various HRIS software programs, preferably HCM Success Factors/SAP.

Pre-employment checks and employment conditions 

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

Applications close at 11.59pm on Tuesday, 7 April 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Bronwyn White - Manager, P&C Business Partnering at bronwyn.white@roads.vic.gov.au. 

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.