Title:  Validators and Communications Specialist

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 

The Validators and Communications Specialist supports the operation and maintenance of myki ticketing systems across trains, trams and buses. Reporting to the Senior Manager Equipment and Installation, the role coordinates validator operations, field communications and traveller information systems, while supporting fare enforcement and ensuring service delivery aligns with governance frameworks and operational requirements.

The role is responsible for managing validator operations, maintenance, testing and field communications across public transport networks to ensure reliable ticketing services and accurate traveller information. The business requires strong stakeholder coordination, technical expertise, governance oversight and proactive management of suppliers, transport operators and enforcement partners to minimise disruptions and support operational delivery.

 

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Applies strong digital and technical capability to improve service delivery and support solution design and project management
• Translates strategy into well-governed projects with clear roles, success measures, and risk management
• Uses critical thinking to solve complex problems, address root causes, and improve business outcomes
• Adapts quickly to changing priorities and works effectively across teams and stakeholders
• Builds and maintains strong stakeholder relationships by understanding needs and delivering shared outcomes
• Applies asset lifecycle management expertise to optimise performance, risk, cost, and investment decisions in line with strategy and compliance.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Demonstrated experience in equipment operations and maintenance, field services management and transport asset management (mandatory)
• Demonstrated knowledge of smart ticketing technology, the communications equipment lifecycle and transport fare systems (desirable)
• Demonstrated experience in project management and associated methodologies (desirable)

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Monday, 4th June 2026.  

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal; we’re unable to accept email or manual submissions. 

For further information about the role, please contact Adrian Singh, Equipment and Installation Senior Manager, at adrian.x.singh@transport.vic.gov.au

Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important Information 

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.