Workplace Operations Officer

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. 
  

About the role 
This is a Fixed Term Position until 30 July 2027
The Workplace Operations Officer supports the delivery of facilities and workplace operations across Departmental sites by coordinating maintenance, managing contractors, responding to workplace issues, and providing high-quality customer service. The role also develops preventative maintenance schedules, manages reactive maintenance, builds strong relationships with service providers and stakeholders, and helps ensure assets are managed efficiently.

The role resolves operational service issues, negotiates to deliver works on time and within budget, communicates technical information clearly, investigates complex issues and recommends solutions, and prepares project scopes and work briefs in line with relevant policies and legislation.
 

What we’re looking for (Selection Criteria) 

You’re someone who: 

• Works collaboratively with others, shares knowledge, and supports the team to achieve common goals.
• Looks for opportunities to improve processes, embraces innovation, and values feedback to deliver better outcomes.
• Plans, prioritises, and delivers work effectively while maintaining accurate records and meeting deadlines.
• Builds positive relationships with stakeholders, provides excellent customer service, and resolves issues constructively.
• Communicates clearly, understands different perspectives, and supports asset maintenance activities in line with policies and procedures.

Click here to access the Position Description. 

Qualifications and experience 

You’ll bring: 

• Tertiary qualifications in a related field and/or significant experience in a similar role ( desirable)
• Property, facilities or workplace management experience in a government context is desired (desirable)

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. 

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Friday, 14th August 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Waleed Hashimi, Team Leader Workplace Operations and Leasing at waleed.hashimi@transport.vic.gov.au

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy. 

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.