Title:  Manager Network Resilience

About the role

The Manager Network Resilience acts as a trusted advisor and key liaison, balancing operational priorities with strategic objectives to support network resilience and minimise disruption across Melbourne’s transport network. The role provides leadership, assurance, and strategic advice to stakeholders across the Department, local councils, operators, and delivery teams, while overseeing the preparation of executive briefings, ministerial correspondence, and performance reports. Responsible for delivering executive presentations on network performance, risks, and emerging trends, the position also drives continuous improvement by identifying systemic issues, implementing lessons learned, and enhancing network management processes. In addition, the role leads and develops staff, influences decision-making through effective stakeholder engagement and communication, and ensures the delivery of high-quality reporting and governance outcomes.

Link to the Position Description  for more information.

What we're looking for (Selection criteria)

You're someone who has:

• Ensures teams are effectively resourced and productively deployed through strong workforce planning and capability development.

• Translates organisational strategy into practical workforce requirements, team structures and operational priorities.

• Builds and maintains strong stakeholder relationships by understanding underlying needs and delivering mutually beneficial outcomes.

• Proactively identifies common stakeholder challenges and develops collaborative solutions that support organisational objectives.

• Influences and persuades others through well-planned, strategic engagement and the ability to build buy-in across diverse stakeholder groups.

• Negotiates effectively with internal and external stakeholders to achieve positive and sustainable outcomes.

• Communicates complex technical information in a clear, concise and accessible manner for a range of audiences.

• Prepares high-quality executive briefings, governance papers and stakeholder communications that support informed decision-making.

• Aligns day-to-day operations with broader strategic objectives and guides teams in translating strategy into action.

• Demonstrates resilience by providing honest advice, responding constructively to feedback, and maintaining confidence when addressing complex or challenging issues.

Qualifications and experience

You'll bring:

• Minimum 2 years people leadership experience.
• Minimum 2 years analytical experience in an operational environment.  

Pre-employment checks and employment conditions  

• Relevant pre-employment screening and reference checks will be required
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position
• Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply

 How to apply