Title:  Medical Case Manager

About us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high performing workplace.

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

This is an Ongoing fulltime position.

This role supports the Manager Medical Review by handling complex medical cases that have been escalated, providing medical advice, and making fitness-to-drive decisions using the relevant guidelines and legislation. They analyse trends, identify opportunities for improvement, and contribute to continuous improvement initiatives. The role influences and supports both internal teams and external stakeholders by providing guidance, education, and clear communication. Success ensures fair, consistent, and timely decisions, strengthens stakeholder relationships, reduces business risks, and helps improve processes, capability, and outcomes for customers and the organisation. 

What we’re looking for (Selection Criteria) 

You’re someone who:
• Enjoys solving complex problems and can apply guidelines, analyse information, and make well-informed decisions.
• Can understand customer needs, tailor services, and manage risks to ensure positive outcomes.
• Works well with others, guides collaboration, shares knowledge, and builds strong team connections.
• Reflects on your own strengths and areas to grow, and uses feedback to improve performance.
• Looks for ways to improve processes, encourages new ideas, and focuses on achieving meaningful outcomes for the community.

To access the Position Description, please click here.

Qualifications and experience

• Current registration with Australian Health Practitioner Regulation Agency (AHPRA) and registered to work in Victoria (mandatory).
• Minimum 5 years of post-graduate experience in a range of health-related fields. (desirable)
• Holds a current and valid driver licence, free of serious driving convictions for a period of time specified in the relevant regulations (mandatory).

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

How to Apply

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If you have any issues, click here for Quick Reference Guide on how to apply.

Applications close 23.59 pm on Sunday, 5 April 2026.

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role please contact Binnaz Kaysal Manager Medical Review via email Binnaz.Kaysal@transport.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.