Title:  Medical Review Officer

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

 

 

Transport Services delivers safe, reliable and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives. 

 

 

This is an ongoing position,

The Medical Review Officer assesses and processes medical review cases to make fitness to drive decisions in line with legislation, policies, and established guidelines. The role manages medical review driving test bookings across Victoria and provides specialist advice to internal and external stakeholders, delivering high-quality customer service while ensuring accuracy, confidentiality, and privacy of information.

 

 

The Department of Transport and Planning is seeking a Medical Review Officer. The role is responsible for professional judgement in reviewing and resolving Medical Review cases, making fitness to drive decisions in line with legislative requirements, policies, business rules, and work instructions. It requires the ability to assess complex health information and correspondence, provide clear specialist advice, and prepare high-quality, easy-to-understand communications for customers and stakeholders. The role coordinates and schedules on-road driving test appointments across Victoria for remotely based colleagues, including managing logistics such as travel, interpreters, and long-distance arrangements, are accurately recorded in departmental systems.

 

 

 

Success in this role requires sound critical thinking skills to resolve issues through established policies and processes, while exercising judgement to seek guidance and contribute informed solutions where needed. The ability to understand diverse stakeholder perspectives, tailor communication, and manage service delivery risks effectively. A flexible, collaborative approach is essential, enabling the role to adapt to changing priorities, build trust with colleagues and partners, and work collectively to achieve shared outcomes.

To access the Position Description, please click here: Position Description.

 

 

 

 

-If a driver licence is held, it must be current and valid, free of serious driving convictions for a period specified in the relevant regulations.

-Experience relevant to the capabilities of the role.

 

 

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

 

 

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

 

 

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

 

 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Wednesday, 28th January 2026. 

 

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

 

For further information about the role, please contact Lucy Ascenzo, Operations Manager Medical Review, lucy.ascenzo@transport.vic.gov.au