Title:  Planning Support Officer

About us

We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians. 

Together with our portfolio agencies, we are responsible for planning, building, operating and +maintaining Victoria’s transport, planning and land services for use by all. 

We foster a safe, inclusive and constructive place to work. 

About the group

Transport Services delivers safe, reliable and accessible transport infrastructure and services to keep Victoria moving, connecting people to what matters most in their lives.

About the role

This is a Fixed Term Position until 31/07/2026

The focus of the role is to coordinate the workflow of the Statutory Planning Referral team and respond to low-risk planning applications (Triage applications). You will be working mainly with the Statutory Referral team in the Inner Metro Region and the Greater Metro Region. 

This role is also responsible for analysis/ interpretation and presentation of the statutory planning team’s incoming and outgoing data. This role requires excellent oversight of the priorities of the Team and an ability to manage strong and competing demands for time and attention. 

The role requires a self-managing organiser with the ability to provide support to the team, as well as Management.

Key Selection Criteria
To be successful in the role of Planning Support Officer, you will need a foundational understanding of how your work fits within broader systems and contributes to the Department of Transport and Planning’s objectives. You should be able to recognise how your tasks connect with other teams and processes and apply systems thinking to support effective problem-solving within your scope.

You will demonstrate a strong commitment to achieving outcomes, taking ownership of your work, and consistently delivering high-quality results. A proactive approach to continuous improvement and innovation is essential, including contributing ideas to improve processes and maintaining standards under time constraints.

Collaboration is key in this role, so you will need to work well with others, communicate effectively, and support team goals. A working knowledge of statutory planning principles is also important, as you'll assist in assessing development proposals against established planning rules and regulations.

To access the Position Description, please click here Planning Support Officer

Position accountabilities

–          Provide administrative support and assistance to Statutory Planners within the Greater Metro team. 

–          Monitoring and reporting of incoming applications/enquiries etc and preparation of decision outputs of the Greater Metro Statutory Planning team

–          Assist and collaborate with administrative staffs within the Planning Heritage and Practice team with general administrative duties and tasks.

–          Assist the Team Leader(s) with Statutory Planning team’s internal process and procedure improvements through implementing Continuous Improvement procedures.

–          Informing internal and external stakeholders on the Statutory planning process with DTP.

–          In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities

Qualifications and experience

–          Business Administration Qualifications and/or relevant lodgements and allocations of Referral applications and statutory planning related documentations within Local and/or State government agencies (mandatory).

–          Ability to respond to low-risk applications (triage applications) within the Statutory Planning referral team with minimal supervision and competing timelines (desirable).

–          Ability in the preparation of weekly and monthly reports capturing incoming applications/enquiries and outgoing referral decision using MS Office, TRS, Spidre and VicMap (desirable).

Culture Value

We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department’s goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at 11.59pm on Tuesday the 19th of August, 2025

Please include both your resume and a cover letter. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions.

For further information about the role, please contact Team Leader Statutory Planning, Jorine Bothma at Jorine.H.Bothma@transport.vic.gov.au

Important Information:

• • • If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.