Title: Project Support Officer
About Us
The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.
About the Investment and Technology Group
Investment and Technology is a Group within the Department of Transport and Planning and is responsible for leading and managing the investment lifecycle; drives commercial advice & negotiations to facilitate reform; and enables core delivery through Finance, Procurement & Enterprise technology.
About the branch
Enterprise Technology is a Division of the Investment and Technology Group which defines investment strategy and deliver commercial and information technology services to drive high performance and improved commercial outcomes within the department.
The Solution Design and Delivery Branch in Enterprise Technology Division focuses on delivering IT services and solutions that unite people, process and systems to form an integrated, high performing and efficient Department of Transport and Planning. The team thrives on working collaboratively with its stakeholders to achieve exceptional results for the department. The Solution Design and Delivery Branch is responsible for delivering IT enabled change across the department with a significant portfolio of work currently underway and in the pipeline.
We’re focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.
About the Role
This is a Fixed Term, full-time Position until 31/12/2025.
The role of the Project Support Officer provides general support to the Program and Projects being run by Solution Design and Delivery under the guidance of the respective managers and the Director. This role is responsible for supporting the smooth delivery of projects in accordance with policies and procedures.
To access the Position Description, please click here
Position Outcomes
The successful candidate will require to provide comprehensive administrative and coordination support across SD&D branch functions including resource and asset management, stakeholder training, project governance, recruitment, PMO documentation, financial and vendor processes while promoting project management frameworks and ensuring compliance with relevant public administration duties.
Key Selection Criteria –
- Critical Thinking and Problem Solving (Foundational) Seeks resolution of problems through policy or process guidelines; Otherwise seeks guidance by providing information and ideas relevant towards resolution of problem. Understands concepts enabling improvements in critical thinking and problem solving.
- Project Delivery (Foundational) Executes work tasks against plan; where plans are not defined, prioritises tasks in line with the urgency and impact of tasks; Utilises approved task management tools; Maintains accurate project records.
- Digital and Technological Literacy (Foundational) Performs a range of tasks through digital tools e.g. Microsoft suite of application of Outlook, Excel, PowerPoint, Word, and Teams.
- Stakeholder Management (Foundational) Responds to clients’ needs; Keeps the client or stakeholder up to date with issues and developments; Promptly follows through on inquiries, requests and complaints; Takes responsibility for correcting problems promptly.
- Time Management (Foundational) - Effective time management and organisational skills including the ability to prioritise multiple tasks in a dynamic project environment.
In addition to the above, the candidate must demonstrate flexibility, collaboration, and resilience by quickly adapting to change, fostering a culture of teamwork and knowledge sharing, and maintaining composure and decisiveness under pressure to guide teams through challenges.
Qualifications and Experience
Desirable
- Experience working in administration or projects.
- Relevant tertiary qualification in project management, administration, business.
What we offer
- Meaningful work making Victorian communities more accessible and liveable
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork
- Optimal work-life balance initiatives including flexible working arrangements
- Opportunity to work across multiple urban and suburban hubs
- We prioritise the development of a safe and inclusive culture
Culture Value
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
How to Apply
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Applications close 11.59pm on Friday, 13th of June 2025.
All Applications should include a resume and a cover letter. For further information about the role please contact Ayush Kaushik - Senior ICT Program Coordinator via ayush.kaushik@transport.vic.gov.au
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.
Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.
