Vehicle Safety Operations Officer

About Us 

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. 

We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.   

About the role 

The Vehicle Safety Operations Officer maintains administration and business support systems across the Vehicle Safety Standards group and helps coordinate resources and work activities. The role manages correspondence, maintains accurate data and systems, and provides advice to customers, partners and stakeholders in line with legislation, policies and procedures.

The role also supports continuous improvement by reviewing and improving processes and work practices. It facilitates staff and partner training, supports efficient service delivery and builds strong relationships with internal and external stakeholders to achieve positive operational outcomes.

What we’re looking for 

You’re someone who: 

• Responds promptly to stakeholder needs, follows through on enquiries and takes ownership of resolving issues.
• Builds positive and collaborative working relationships, understands different perspectives and adapts communication to suit stakeholders.
• Applies sound problem-solving and judgement to interpret guidelines, assess issues and determine practical solutions.
• Identifies opportunities to improve processes, encourages new ideas and supports more efficient and effective ways of working.
• Understands how business policies and processes affect day-to-day operations and identifies potential gaps or conflicts.

Click here to access the Position Description. 

Pre-employment checks and employment conditions  

Relevant pre-employment screening and reference checks will be required. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. 

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.  

How to apply 

Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. 

Applications close at 11.59pm on Tuesday, 27th October 2026. 

Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. 

For further information about the role, please contact Matthew R Fitzpatrick – Scheme Manager via matthew.fitzpatrick@transport.vic.gov.au.  

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy

Important information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.